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Municipal E-Governance Best Practices in Mainland China, Taiwan and the United States

The National Committee on United States-China Relations implemented an exchange program to provide a forum for specialists and representatives of municipal governments in Mainland China, Taiwan, and the United States to share best practices in electronic governance.

E-governance makes use of Internet-based technologies to facilitate the interaction of citizens and business with government, to save taxpayer dollars through greater government efficiency, and to streamline citizen-to-government communications. In its best form, it involves more than simply posting information or automating existing procedures via a government website: it offers the potential to transform the ways in which a government conducts its business, delivers services and interacts with its citizens.

The program has three stages: workshops in mainland China and Taiwan featuring American specialists, a study visit of the United States, and preparation and dissemination of educational materials.

Participants were selected from cities that have shown promise of taking full advantage of e-governance innovation, and included information officers from these cities, as well as specialists in e-governance from think tanks and university research centers.  With this as a basis, the National Committee selected Seattle, Tampa, and Washington, D.C. as the municipal governments to represent the United States, along with Beijing and Hangzhou to represent mainland China, and Taichung to represent Taiwan.