Taking the Lead
Fundamentals, teamwork and executive support characterize the 2002 Digital Cities winners.Tod Newcombe
Government Technology Magazine
A new survey by the Center for Digital Government singles out three unique American cities for progress and innovation in their use of technology and electronic government. The winners of the 2002 Digital Cities survey come from different parts of the country, but share common traits that define a well-run, forward-looking American metropolis.
Honolulu; Tampa, Fla.; Des Moines, Iowa; and Roanoke, Va., took top honors in the annual survey, which examined the use of IT among 125 cities. Not only did these winners have a robust selection of online services available for citizens, they also had the right infrastructure, management tools and policies in place to ensure technology enables government operations in the 21st century. ...
Ranked 10th in the 2001 Digital Cities Survey, Tampa, Fla., tied Honolulu for top honors this year. The city is the largest in Hillsborough County and the third most populous in the state.
When it comes to digital innovation, the city is just as big. For example, the city received top marks in the survey for digital democracy and online services. Residents can contact elected leaders via e-mail, check an online calendar for the latest events and meetings, and watch council meetings either on the Web or via TV.
Business taxes, parking permits and parking tickets can be paid online. Residents can also request police reports while businesses can secure a wide range of permit and code inspection services via the Internet.
Like many digital cities, Tampa not only has a citizen-centric Web portal that's easy to navigate, it also has a robust geographic information system that drives many critical applications that support government operations, as well as citizen services.
Tampa Chief Information Technology Officer John McGrath was unavailable for comment.
By the Numbers:
2002 Digital Cities Survey Altogether, 125 cities responded to the Center for Digital Government's 2002 Digital Cities Survey, which was sponsored by Microsoft Corp. The cities ranged in population from 75,000 to 7 million. They embrace technology and use it to its fullest extent, despite razor-thin budgets and other barriers.
Here's what they are doing online:
2002 Digital Cities Top 15
Population of more than 250,000
Population of 125,000 to 250,000
1. Des Moines, Iowa
Population of 75,000 to 125,000
1. Roanoke, Va.