Please select the link related to your area of interest or view all Customer Service Center service request types.

• Utility Accounting
  Use this service for general correspondence to Utility Accounting. Utility billing for the City of Tampa is the responsibility of the Revenue and Finance Department's Utility Accounting Division. Most of the City's utility customers receive a consolidated monthly bill for three utility services--Water, Sewer and Solid Waste.
  
  The Division reads over 129,000 water meters bimonthly in a 110 square mile service area, and prepares and mails bills monthly.

• Utility Bill Automatic Electronic Payment Application
  Use this service to obtain an Automatic Electronic Utility Bill Payment Application form. Signing-up for this service allows your City of Tampa utility bill to be paid automatically by electronic transfer of funds from your bank account.

• Utility Bill Online Payment Questions
  Use this service for questions about your City of Tampa utility bill.

• Utility Bill Online Payments and Inquiries
  Use this service to review and/or pay your utility bill.

• Utility Bill Too High or Incorrect Meter Read
  Use this service to notify our offices of a possible incorrect meter read resulting in a high bill.

• Utility Service Start Request
  Use this service to request starting water, wastewater, and solid waste utility services at a specific location.

• Utility Service Stop Request
  Use this service to request termination of water, wastewater, and solid waste utility services at a specific location.