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WARNING: Please do not use this facility to report issues of an emergency nature or for conditions requiring an immediate response. If your issue is an emergency, please use the telephone and dial 911.

Water Customer Conservation Devices

Use this service to request water conservation supplies. Available free to Tampa Water customers.


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*Utility Account Number:
(Please note: Your request will not be processed without a City of Tampa Utility account number. Your account number can be located on your bill, online or by contacting the Utilities Call Center at (813) 274-8811.)

These conservation materials are only available to City of Tampa Water Department account holders. Items should be received within four weeks from the date of request processing through U.S. Parcel Post. Materials are available as funding permits. These offerings may be modified or discontinued without notice.

Check the item(s) you wish to receive (click on the highlighted items to see their pictures):

Plumbing Retrofit Kit
(Low flow showerhead, bathroom aerators, kitchen aerator, teflon tape, toilet leak detection dye tablets, installation instructions, the most recent Water Quality Report, and informational brochures.)

Qualifying customers will be mailed a kit and are required to return a completed Installation Coupon and Acknowledgment Form verifying the kit components were installed at the property. Customers may be billed $15 for the kit contents if they do not return the completed Installation Coupon or the complete, uninstalled kit in the original packaging within 30-days of receipt. Kit request is limited to one kit per single family residential account location in a 12 month period. Multi-family and non-residential customers should contact the Water Conservation Section at (813) 274-8121 to inquire about availability.
Rain Sensor for automatic irrigation controllers - Required by State Statute!

Qualifying customers will be mailed a rain sensor and are required to return a completed Installation Coupon and Acknowledgment verifying the rain sensor was installed at the property. Customers may be billed $30 for the sensor if they do not return the completed Installation Coupon or uninstalled sensor within 30-days of receipt. Rain sensor request is limited to one rain sensor per service location.

Save Water Kit

(Toilet leak detection dye tablets, the most recent Water Quality Report, and informational materials on checking for leaks and conserving water.)

Commercial Kitchen Pre-Rinse Spray Valve - Available only to Commercial Customers

Qualifying customers will be mailed a high-quality low-flow commercial pre-rinse spray valve. Recipients are required to return a completed Installation Coupon and Acknowledgment verifying the pre-rinse spray valve was installed at the service location. Customers may be billed $20 for the spray valve is they do not return the completed Installation Coupon or return of the uninstalled device within 30-days of receipt. To ensure best service, customers requesting spray valves may receive a follow-up call following their request to determine appropriateness for site and additional information.

Information and Brochures on these and other water topics can be viewed online and downloaded in a PDF format:
  • Rain Barrel Workshops
  • Schedule of Rates
  • How to Read Your Meter
  • Save Water – Fix Leaks
  • Saving Water Indoors
  • Saving Water Outdoors
  • Florida-friendly Landscaping
  • Micro-Irrigation
  • Irrigation Efficiency Evaluations
  • Water Use Restrictions
  • Tampa’s Drinking Water Source
  • Treating Tampa’s Water
  • Reclaimed Water FAQs
  • Getting Connected to Reclaimed Water
  • Managing Health Landscapes with Reclaimed Water
  • Water Quality Report
  • If you send us a message, you'll receive a Tracking Number and Access Key allowing you to follow-up with your request, at your convenience. All messages also include linking to MyTampaGov memberships, thus eliminating any requirement to remember Tracking Numbers or Access Keys. You can upload attachments after submitting this message.

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