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Customer Service Center
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Most Popular Services
...submit issues that need our attention
Abandoned or Inoperative Vehicle Complaint
Use this service to report an abandoned or inoperative vehicle. Any vehicle that cannot be legally driven on the street is considered an inoperative vehicle. This means that the vehicle must have a current license plate and must be operational.
Accumulated Junk, Trash or Debris on Private Property Complaint
Use this service to report accumulated junk, trash or debris that occurs on private property. Things that most people would not normally use to decorate their yards are usually accumulations. Things such as lawn mowers, concrete blocks, lumber, and buckets for example should be stored away in a storage building or garage. At the very least, they may not be visible from the street and should be behind a fence or wall. This includes storage of garbage cans except on pickup day.
Address Not Posted / Not Visible
Use this service to report buildings that are missing their addresses.
Animal Control (Hillsborough County)
Animal Control is provided by the Hillsborough County Department of Animal Services.
Building / Structural Violation Complaint
Use this service to report a structural violation complaint. This includes buildings with such conditions as peeling paint, broken windows, roof damage, and/or have been abandoned.
Use this service to report cave-ins or depressions (sinking areas) over or near drainage ditches, pipes, inlets, manholes or culvert pipes.
Construction Work without Permits
Use this service to report a condition where new construction, renovations or remodeling work is occurring to an existing home or building on private property, and there is no building permit posted on the job.
Curb or Street Gutter Repair Request
Use this service to report damaged curbs or street gutters within the City of Tampa limits.
Ditch or Retention Pond Maintenance
Use this service to report any ditches, drainage canals or retention ponds that need trash removed, grading or mowing.
Drug Dealing Complaint
Use this service to report issues related to illegal drug activity in the City.
Use this service to report erosion problems within the City of Tampa limits that are
not related to construction sites.
This includes embankments that are deteriorating and washing away, piles of dirt that are breaking down and washing into the street, and any ground erosion over or near drainage ditches, pipes, inlets, manholes or culvert pipes. Please use this link to
report an erosion problem at a construction site
Fallen or Low Overhanging Tree Limbs and Debris
Use this service to report fallen tree limbs or low overhanging tree limbs that are causing an obstruction in public right of ways or the streets. For trees limbs obstructing street signs or causing hazardous roads conditions select
Traffic Sight Obstruction
Fire Code Violation Complaint
Use this service to report a fire code violation.
Fire Rescue Personnel Complaint
Use this service to report discourteous treatment by Fire Rescue personnel.
Use this service to report all flooding caused by rainwater draining from a city street into a house or yard.
Graffiti Removal Request
Use this service to report graffiti in a City of Tampa park.
Illegal Dumping or Accumulations on Right-of-Way/Alleyway Complaint
Use this service to report illegal dumping or accumulated junk, trash or debris that occurs on public right-of-ways, streets or alleys within the City of Tampa limits.
Illegal or Snipe Sign Complaint
Use this service to report a code violation related to the posting of an illegal sign, improper placement of signs (snipe signs) in the rights-of-way, attachments to utility poles or on trees, shrubs or plants.
Illegal Tree Removal
Use this service to report a protected tree being cut down or removed on private property, and there is no permit posted on the job. Examples of protected trees include oaks, pines, elms, etc. which are greater than 5" in diameter at 4.5' above grade.
Improper Drainage or Backup Issues
Use this service to report improper drainage over or near drainage ditches, pipes, inlets, manholes or culvert pipes.
Manhole, Grate, Inlet Top or Headwall Issues
Use this service to report a manhole, grate, inlet top or headwall that is damaged or needs replacement.
Missed Commercial Dumpster Pickup
Use this service to report a missed pickup of a commercial dumpster.
Missed Garbage Pickup
Use this service to report a missed pickup for garbage, yard waste or blue box recycling.
Mosquito and Aquatic Weed Control (Hillsborough County)
Use this service for Mosquito & Aquatic Weed Control services provided by Hillsborough County.
Noise complaints should be directed to the Police non-emergency number 813-231-6130. Responses through the message center may not be responded to for up to 72 hours.
Objects in Right-of-Way (Streets, Roads, etc.)
Use this service to report illegal objects in the right of way, i.e., railroad ties, walls or fencing, landscaping, basketball goals, paving, private signage, etc. Please do not use this service for emergency clean-up requirements; instead call 813-622-1940 24 hours a day.
Overgrown Lot or Yard Complaint
Use this service to report a code violation related to an overgrown lot/yard. When the weeds and grass on the majority of a parcel of land has reached a height of twelve inches, it is considered overgrown. Overgrowth may also involve trees and vines that need to be trimmed.
Police - anonymous crime tips
Report crimes or highly suspicious activities to the Police.
Pot Hole Repair Request
Use this service to report a pot hole.
Use this service to report issues related to prostitution activity in the City.
Purchasing Vendor Concerns
Use this service to inquire about or report problems and concerns regarding vendor protests, payment issues, and other related vendor questions.
Road Depressions, Sinkholes
Use this service to report a dip in the street pavement or if there is a hole in the street or in the shoulder of the parkway/road.
Use this service to report sewage backs up in a home or commercial facility. This condition may occur if a toilet will not flush, bathtub or sink will not drain and sewage/wastewater backs up.
Sewer Odor Complaint
Use this service to report sewage odor from interior plumbing, a pump station, a manhole, or other source.
Use this service to report sewage running down the street, bubbling out of manhole, broken pipe, or pumping station.
Think your City of Tampa utility bill is too high?
Understanding the major components of your Utility Bill.
Use this service to report issues related to traffic enforcement or congestion in the City.
Traffic Sight Obstruction Concern
Use this service to report obstructions in sight lines at locations where a motorist view is obstructed of approaching traffic or of a traffic control device.
Traffic Sign Repair (Down, Missing, Damaged or Faded)
Use this service only to report a missing or damaged street name sign where the situation does NOT require immediate attention.
Do not use this service for STOP, ONE WAY, YIELD, DO NOT ENTER or ANY TRAFFIC SIGNAL / LIGHT. Instead please call 813/622-1940 for immediate attention.
Traffic Signal Timing Concern
Use this service to report a problem with a traffic light or signal where the situation does not require immediate attention. Excessive timing delays are instances that are of a non-emergency nature.
Please do not use this service to report failures
; instead please call (813) 622-1940 for immediate attention.
Wastewater Personnel / Crew Complaint
Use this service to report a Wastewater employee or crew behavior (driving, work, rudeness, etc.).
Water Pressure Issue
This service is provided for you to report an issue related to water pressure. “Low water pressure” issues may be easily resolved within your residence. Customers experiencing low pressure often find debris clogging their faucet aerator screens. An easy way to help determine where the pressure problem may be is to open an outside spigot. If you have good pressure at the spigot, then the problem is located within the plumbing system. If that’s the case, you should consult a plumber to see what remedies are available.
Water Quality Complaint
This service is provided for you to report a concern related to water quality. Cloudy or discolored water may be due to construction in the area, hydrant flushing or deteriorating internal plumbing. This may be easily resolved within your residence by running the cold water in your bathtub for a minute or two.
Water usage violation reporting
Report violations to water usage/restriction.
Web Site Problem Notification
You may use this service to report problems with the TampaGov web site.
Use this service to submit questions about or report violations to the City's Zoning code, such as violations of the height limits, setback encroachments, or illegal uses.