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Office Support Specialist III

FLSA: Hourly

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SALARY RANGE:

(021) $14.90 - $21.29 an hour     $30,992.00 - $44,283.20 a year

JOBCODE: 000300

BENEFITS:

Health, vision, dental, and life insurance; annual and sick leave; paid holidays; pension and tax-deferred compensation (457) plans; and more.

JOB PURPOSE: The selected applicant will be responsible for performing any of a variety of specialized clerical, secretarial and administrative tasks of more than average difficulty; specific responsibilities of this position will vary according to the requirements of the hiring department.

KEY RESPONSIBLITIES:

  • Performing responsible specialized office clerical work, division-level support staff, complex

    record keeping, and administrative activities.

  • Typing or operating computers accurately and at a prescribed rate of speed.

  • Possessing an intermediate knowledge level of Microsoft Excel and Access.

  • Possessing a high level of accuracy with extensive record keeping.

  • Working independently and possessing analytical skills for problem solving.

  • Coordinating training classes, schedules, and calendars in support of all Enterprise Resource Planning (ERP) project waves.

  • Creating and maintaining courses in a Learning Management System (LMS), update attendance status and pull appropriate reports.

  • Ensuring manuals, rosters, name tents, badges and certificates are ready for training needs.

  • Monitoring all printed materials, inventory, and preparing delivery of manuals to all systems training facilities on time.

  • Maintaining tuition reimbursement accounts; providing applicants with information and verifying proper procedures are followed from the initial submission to final reimbursement.

  • Composing correspondence and special reports.

  • Managing multiple projects with a high level of accuracy.

  • Maintaining effective working relationships with others.

  • Performing related duties as required.

DESIRED KNOWLEDGE SKILLS AND ABILITIES:

  • Knowledge of business English and mathematics; standard office practices, procedures, and equipment; use of computers.

  • Intermediate skills in Microsoft applications: Word, Excel, PowerPoint, Access, Outlook (version 2010).

  • Working knowledge of rules, regulations, application procedures.

  • Ability to understand and follow complex oral and/or written instructions.

  • Ability to prepare clear and concise written reports; maintain complex records; edit and correct correspondence and reports for final typing or production.

  • Ability to maintain effective working relationships with others.

  • Ability and skill in the operation and minor maintenance of office machinery and equipment; typing or operating computer accurately and at a prescribed rate of speed, when required.

QUALIFICATIONS:

High-school graduation and three (3) years office or clerical experience; or an equivalent combination of training and experience.

Preferred Qualifications: An associate’s degree and five (5) years office or clerical experience with high level of responsibility. Advanced skills in Microsoft applications: Word, Excel, PowerPoint, Access, Outlook (version 2010).

EXAMINATION:

  • Performance test of typing ability (passing is 45 wpm with a maximum of 5 errors).

  • Written Test (Time Limit: 1-1/2 hours).

  • Submit your application first, then call our office to verify you are qualified to test. Applicants must telephone the Employment Services Office (813-274-8911) to schedule an appointment for the written test.(Photo Identification is required at time of testing.)

  • Drug testing is included in all pre-employment processing.

CLOSING DATE FOR APPLICATIONS: To be considered for this position, applications must be received or postmarked by the closing date of July 14, 2014. Applications received or postmarked after the closing date will not be processed.

HELPFUL HINTS FOR COMPLETING YOUR APPLICATION: Please register as a MyTampaGov member before you begin the application process. This will enable you to view and re-use information from previously submitted applications to complete and submit any future applications. Please make certain your application is complete and the information you provide clearly demonstrates that you possess the minimum job qualifications as stated in the job announcement. Resumes can be submitted in support of an application, but not in lieu of an application. Resumes and copies of certifications or other required documents may be attached to your online application or e-mailed to careers@tampagov.net.

6-30-14 (000300)

Note: Applications must be received or postmarked by the closing date. Applications received or postmarked after 7/14/2014 will not be processed.

This office reserves the right not to consider those applications that have incomplete information, or that are received without necessary transcripts, certificates, licenses, or other required documents.