Contact Us - City of Tampa Utilities
Utilities Call Center / Billing Inquiries for Solid Waste, Wastewater and Water Services (including initiating and discontinuing utility services)
(813) 274-8811 Call Center Fax: (813) 274-8430
- Call Center Online Services (start service, stop service, bill questions, etc.)
- Solid Waste Online Services (missed trash/recycling pickup, special pick up request, new trash/recycling containers, etc.)
- Wastewater Online Services (sewer blockage/odor complaints, etc.)
- Water Online Services (water pressure concerns, water quality questions, reclaimed water, water use restrictions, free customer conservation devices, etc.)
Payment arrangements may be made only by phone or in person. Call the Credit and Collections Section: (813) 274-8811, option #2, or visit 2105 N. Nebraska Avenue (ground floor of the German American Building), Tampa, FL 33602, between 8 a.m. - 5 p.m., Monday through Friday.