Think your City of Tampa Utility bill is too high?

Think your City of Tampa Utility bill is too high?

What to do if you repair a leak

If you identify a leak, after repairing it you may be eligible for a billing adjustment. To process a leak adjustment, the following documentation is required:

If your utility account does not have at least one full year of water consumption history, it may not be possible to review your account for an adjustment until a usage history is established.  Questions about submitting a leak adjustment request or the status of a submitted request may be directed to the Utilities Call Center at (813) 274-8811, option #3, or via the Customer Service Center.  (back to top)

Unable to pay bill in full following a leak

If you are unable to pay your monthly bill in full while a leak adjustment request is under review, contact the Credit and Collections Section at (813) 274-8811, option #2, to make payment arrangements to avoid interruption of service.  (back to top)