Payment Methods

Payment Methods

Amount Now Due: This month's charges shown on yourbill are now due and will become delinquent after 30 days.  Bills with an unpaidbalance from the previous month are delinquent and subject to servicediscontinuance.  Do not ignore the warning date shown - contact the Credit and Collections Sectionby phone at (813) 274-8811, option #2, or by fax at (813) 274-7886, for further information.

Making Payments

NEW! Customers can now pay utility bills using the City of Tampa's mobile app.

To view a video demonstration of the app and find out more information, visit our mobile application information page.

By Mail: Please make checks payable to "City of Tampa Utilities"and mail to P.O. Box 30191, Tampa, FL 33630-3191.

In Person: If you do not use the pre-addressedremittance envelope provided, payment may be made in person between the hours of 8 a.m.and 5 p.m. at the Central Cashiering Office, located on the ground floor of 2105 N. NebraskaAvenue, Tampa. 

At Private Payment Centers: City of Tampa utility bills may also be paid in person at some private collection agencies in the City (a service charge may apply at some locations).  The authorized private collection agencies under agreement with the City of Tampa to accept payments at this time are as follows:

  • Westshore Pharmacy, 3206 South Westshore Boulevard Note: This location only accepts payments for current bills (before the "due by" date with no arrears).

  • Any AMSCOT® location

Online: You may also pay your bill online using a Visa®,  Mastercard® or American Express® with no convenience fee or sign up for automatic electronic bill payments.

By Mobile App: You can pay utility bills on the City of Tampa's mobile app.  To download the app, citizens should look in the iTunes or Google Play stores under the name "City of Tampa", or visit visit our mobile application information page.  It is free to download and use.

By Phone: You can make payments by phone using a Visa® , Mastercard® or American Express® with no convenience fee by calling (813) 274-8811 and selecting option #1 (automated bill inquiry and payments). You will need your 11 digit City of Tampa Utilities account number (found on your bill or you can look it up online).

City utility customers making payments on their accounts by other means or at other locations are cautioned that unnecessary delays in payment processing may result, particularly for accounts with a past due balance or where account reactivation is being sought.