Payment Methods

Payment Methods

Amount Now Due: This month's charges shown on your bill are due when the bill is received and will become delinquent after 30 days.  Bills with an unpaid balance from the previous month are delinquent and subject to service discontinuance.  Do not ignore the warning date shown -- contact the Credit and Collections Section by phone at (813) 274-8811, option #2, or by fax at (813) 274-7886 for further information.

Making Payments

By Mail: Please make checks payable to "City of Tampa Utilities"and mail to P.O. Box 30191, Tampa, FL 33630-3191.

In Person: If you do not use the pre-addressed remittance envelope provided, payment may be made in person between the hours of 8 a.m.and 5 p.m. at the Central Cashiering Office, located on the ground floor of 2105 N. Nebraska Avenue, Tampa. 

At Private Payment Centers: City of Tampa utility bills may also be paid in person at some private collection agencies in the City (a service charge may apply at some locations).  The authorized private collection agencies under agreement with the City of Tampa to accept payments at this time are as follows:

Online: You may also pay your bill by phone using a Visa®,  Mastercard® or American Express® with no convenience fee or sign up for automatic electronic bill payments.

By Mobile App: You can pay utility bills on the City of Tampa's free mobile app.  To download the app, citizens should look in the iTunes or Google Play stores under the name "City of Tampa" or visit visit our mobile application information page.  

By Phone: You can make payments by phone using a Visa® , Mastercard® or American Express® with no convenience fee by calling (813) 274-8811, option #1. You will need your 11-digit City of Tampa Utilities account number (found on your bill or you can look it up online).

City utility customers making payments on their accounts by other means or at other locations may experience delays in payment processing.