Payment Methods

Payment Methods

Making Payments

By Mail: Please make checks payable to "City of Tampa Utilities" and mail to P.O. Box 30191, Tampa, FL 33630-3191.

In Person: If you do not use the pre-addressed remittance envelope provided, payment may be made in person between the hours of 8 a.m.and 5 p.m. at the Central Cashiering Office, located on the ground floor of 2105 N. Nebraska Avenue, Tampa. 

At Private Payment Centers: City of Tampa utility bills may also be paid in person at some private collection agencies. A non-refundable service charge may apply at some locations.  The private collection agencies authorized to accept utility payments for the City of Tampa are:

Online: You may pay your bill online using your Visa®,  Mastercard®, Discover® or American Express® card with no convenience fee.

By Mobile App: You can pay utility bills with the City of Tampa's free mobile app, available in the iTunes or Google Play stores under the name "City of Tampa."

By Phone: You can make payments by phone using a Visa® or Mastercard® with no convenience fee by calling (813) 274-8811, option #1. You will need your 11-digit City of Tampa Utilities account number (found on your bill or you can look it up online).

By Automatic Electronic Bill Pay (ACH): You can enroll to make automatic electronic bill payments through you bank. 

This month's charges shown on your bill are due when the bill is received and will become delinquent after 30 days.  Bills with an unpaid balance from the previous month are delinquent and subject to service discontinuance.  To avoid service interruption, contact the Credit and Collections Section by phone at (813) 274-8811, option #2, to clarify billing details or make payment arrangements. City utility customers making payments on their accounts by methods other than those listed here may experience delays in payment processing.