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City of Tampa Utilities
Utility billing for the City of Tampa is the responsibility of the
Water Department's Distribution and Consumer Services Division. Most of the
City's utility customers receive a consolidated monthly bill for three utility
services: Water, Wastewater and Solid Waste. The Division
reads over 140,000
water meters in a 211 square mile service area, and prepares and mails
bills monthly.
The Division handles all service requests, many of
which can be handled online:
Programs and Services
Phone: (813) 274-8811
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Information Resources:
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The Credit and Collections Section performs delinquent
account collection activities.
Call (813) 274-8811 for further information or you may also reach us
via our
Customer Service Center.
Utility Customer News
| | May 24, 2012 - Tampa Bay Estuary Program (TBEP) and its partners in the Be Floridian fertilizer education campaign remind residents of Manatee, Pinellas and Tampa that a summer ban on using nitrogen fertilizer begins on June 1. more... | | May 23, 2012 - There will be no residential garbage, yard-waste recycling, or blue-box recycling collection on Monday, May 28, 2012. Residential garbage collection services for customers affected by the holiday will resume on Thursday, May 31, 2012. Residential recycling and yard-waste collection will resume on the next regularly scheduled recycling collection day Monday, June 4, 2012. more... | | May 21, 2012 - The City of Tampa offices will be closed Monday, May 28, 2012, for Memorial Day. | | May 11, 2012 - Free and low-cost Water-Wise, micro-irrigation, rain barrel, Florida-friendly landscaping, and compost workshops are available through partnership with Hillsborough County Extension and the Tampa Water Department. Workshop Flyer (PDF). | May 10, 2012 - Tampa’s water use restrictions tightened today as a result of a modified Phase II Water Shortage Emergency declaration issued by the Southwest Florida Water Management District. Effective immediately, Tampa residents and businesses using City system water, well or surface water may irrigate one day a week only.
more... | | April 17, 2012 - A limited number of rebates for conversion of conventional irrigation zones to micro-irrigation are available to qualified Tampa water utility customers. The Tampa Water Department is offering up to $250 for single-family residential account holders and up to $1,000 to multi-family and commercial customers currently using city water for irrigation at locations where high-volume irrigation is converted to low-volume technology. more... | | April 13, 2012 - In addition to regular trash, recycling, and yard waste services, the S.W.E.E.P. program provides residents with thirty-six, weeklong, neighborhood clean-ups each year. Find your week online.
| | April 13, 2012 - Customers can dispose of their unused medication in an environmentally responsible way through the Tampa Police Department medicine drop box at 411 N. Franklin Street.
| | April 13, 2012 - The City of Tampa is transitioning to monthly meter reading. All customers are expected to be on a monthly meter reading schedule by October 2012.
| | April 3, 2012 - Community members who want to help protect the water resources in their area may apply online for a Community Education Grant of up to $7,500 from the Southwest Florida Water Management District. Grant applications are due May 31, 2012. more... | | ...more announcements |
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