2008, the Construction Services Division partnered with
MAXIMUS Management & Consulting to conduct a Cost of Services and
Process Improvement Study. The results of this study have been the
motivating force in our current fee schedule and a reorganization of our
Cost of Services Study
purpose of this study was to analyze all of the cost associated with
providing our services (intake processing, plan review and inspections)
and develop a fee schedule that would equitably recuperate the City's
cost of providing those services. Our goal over the next several years
is to recuperate our cost of doing business and periodically adjust
those cost and fees as deemed necessary.
purpose of this study was to identify ways to streamline our processes
in order to provide cost savings to our customers resulting in
delivering quicker turnaround of their plan review, permit issuance, and
inspection experiences. This study has been the catalyst in documenting
all of the Construction Services current work processes and identifying
measures to modernize and simplify these processes.
Final Report provides the results our efforts.