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Communications Bureau - Frequently Asked Questions

When should I call 911?

911 should only be called for life or death emergencies, medical emergencies or crimes in progress.  For other matters that require Police responses, call (813) 231-6130.

Why do I have to answer so many questions when I call 911?

911 call-takers have been professionally trained to gather as much detailed information as possible.  This does not delay police response.  Usually the call-taker has already sent a call for service and continuously updates that event.  The more details that are included in the call ensure citizen and police officer safety.

Why am I asked for my address? Doesn't that show up when I call 911?

Call-takers are trained to verify the address of the caller.  Cellular calls DO NOT provide an accurate locations, so the call-taker will confirm the address with the caller.

How can I get a job with Tampa Police Communications?

There are 3 ways to apply:

  • Apply online.

  • Go to the 2nd Floor, Tampa City Hall, 315 East Kennedy Blvd between 8:00 A.M. and 5:00 P.M.  Fill out an employment application.

  • Pick up an employment application, take it home, complete the application and mail it to:  City of Tampa, Employment Services, 306 East Jackson Street, Tampa, FL 33602