2010 Communications Bureau Employee of the Year

Using the opportunities presented by working in Communications for over 8 years, Ms. Theresa Doyle has refined her dispatching, call taking, and peer support techniques to exceptional levels.  Her thorough attention to detail in every priority event, no matter her assigned position, has assisted in numerous arrests of active and dangerous criminals.  Any time a call goes out involving partial suspect information, Theresa begins immediately using available down time to research the Versadex Records Management System, Computer Aided Dispatch (CAD) system, Google, HCSO, State websites, along with any and every other available tool to track down additional suspect information.  By completing license plate checks, name and Versadex histories, phone number information, and more, she has shown a propensity to help solve crimes and use her experience to benefit every one of her peers daily.
 

But hard work in the Command Room is only a part of Ms. Doyle’s commitment.  Her follow through on current information and active cases is frequently presented in Roll Call as advisory information for her peers.  Theresa does not sit back and just add updates to calls for service.  Instead, she engages in the hunt for suspects and information on a larger scale.  Paying close attention to crime patterns, ongoing department activity, even larger law enforcement issues affecting the department, allows Ms. Doyle to give factual and relevant information to her peers.  This timely information helps keep dispatchers abreast of a wide range of issues and critical data to further reduce crime in Tampa.  As a trainer, Ms. Doyle enthusiastically completes her monthly assignments in a timely manner and disseminates information to her peers and trainees.  She researches topics, gathers useful information, and gladly volunteers to teach any topic in the Communications Academy.  Her desire to encourage others and use her resources effectively makes Theresa a go-to person on virtually any topic.
 

As a well-rounded member of Communications, Theresa Doyle consistently embraces the mission of the Department and Bureau.  Her interest in teaching others, helping her peers, and actively catching criminals sets a tone for what Communications can accomplish as an integral part of the Police Department.  For her exceptional commitment, performance, and desire to contribute to success, Ms. Theresa Doyle is the Communications Bureau Employee of the Year for 2010.