The City of Tampa Utility Services Customer Care Center is available to the citizens Monday through Friday, from 7:30 a.m. - 4:30 p.m., (excluding most holidays) at (813) 348-1111.

All calls placed to the former Solid Waste, customer service phone line, (813) 348-1111, are now answered by call center professionals at the City of Tampa consolidated call center. While the Department of Solid Waste no longer receives calls at its Spruce Street facility it will continue to meet customers' expectations of outstanding service delivery.

You may also reach the Department of Solid Waste via the Online Customer Service Center.