You can reach a customer service
representative 24-hours-a-day, 7-days-a-week for water related
emergencies by calling our Emergency Repair and Service Hotline
at (813) 274-7400.
Please call during normal business hours
about:
(Monday-Friday 7 a.m. to 6
p.m.)
Water Turn On (Scheduled)
Water Turn Off (Scheduled)
Broken Meter Glass
Meter and Line Leaks (Low Volume)
Water Pressure Test
Surface Restoration (After
Service)
Elevation (Meter or Box)
Installation (New Service)
Relocation
For emergencies, call 24-hours-a-day,
7-days-a-week about:
Leaks (High Volume)
Leaks (Property Damage)
Main Break
Hydrant Leak (Minimal Leak)
Hydrant Damage (With flow)
Hydrant Damage (Without flow)
No Water
Emergency Turn On
Emergency Turn Off
Elevation – Meter or Box Missing Lid, Damaged
Box (Safety Hazard)