The City of Tampa provides potable (drinking) water service to most of Tampa and parts of Hillsborough County and Temple Terrace. Please visit the Water service area map for more details. Reclaimed water service is available in a few neighborhoods of south Tampa. Wastewater services are primarily limited to Tampa City limits, with service in some immediate suburbs. Solid Waste is provided by the City of Tampa within the City limits south of Fowler Avenue, excluding the University and New Tampa areas. Please contact the Utilities Call Center at (813) 274-8811, option #3, or the individual utility department to determine service availability.

Water Customer Class is determined by land use and/or the peak flow rates for commercial and industrial customers. There are separate water rate schedules and usage thresholds for Residential, Apartment, Commercial, Industrial and other non-residential classifications.

Water Usage History displays the potable (drinking) water recorded by all meters for the account in the previous meter reading cycles; this is not the basis for your charges but is provided for informational purposes only. This history will not include reclaimed water use. The history is rounded to nearest 1000s of gallons for ease of comparison with common efficiency targets; example conversion: 8 ccf x 748 gallons per ccf = 5984 gallons = ~6 gallons (1000s)

Recorded registered Meter Readings. The previous meter reading is subtracted from the current reading to determine the number of billing units used during the billing period.

Water is billed in units called CCFs (100 cu. ft.). Each CCF is equal to 748 gallons of water.

Charges for Reclaimed Water, if available.

Potable (drinking) water charges at all Tier rates. Tampa's tier rate system was adopted to encourage efficient water use.

Tampa Bay Water Pass-Through (TBW Pass-Through) is a surcharge to recover the difference between what the City pays to purchase additional water from Tampa Bay Water to meet customer needs and what it costs to produce water at our own facilities. The surcharge is only passed on during times when the City has had to buy water from Tampa Bay Water.

Water Subtotal is the combined total of all water tier charges and the TBW Pass-Through charge. It reflects total potable water charges during the billing period.

Wastewater Charge is the charge for collection, treatment and disposal of sewage. For most customers this charge is based on metered flow through the water meter.