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Meter Reading

The City of Tampa Water Department is continuing customer service improvements by transitioning to monthly water meter reading. During the summer of 2011, a pilot program of monthly meter reading was implemented in three sections of the service area. Starting in January 2012, two additional meter reading cycles will be converted each month, until all 21 billing cycles are modified to a monthly meter reading schedule.

Customers will receive an insert in their City of Tampa Utilities bill explaining the change when they are started on monthly readings. A schedule for the transitioning cycles is available below. All customers are expected to be on a monthly meter reading schedule by October 2012.

 

 

Some of the advantages to reading water meters monthly are:

  • Customers will receive bills that reflect actual usage each month. The practice of estimating water consumption every other month will no longer be used;

  • A more timely accounting of water use will allow customers to make usage adjustments to avoid higher water bills;

  • The ability to discover and promptly repair service line, plumbing or irrigation system leaks sooner, to reduce the impact of high water bills caused by leaks; and

  • Improved consumer confidence.

In November 2011, Tampa City Council approved a contract to provide services to enable a system-wide implementation of monthly readings. Monthly meter reads were recommended by a multi-departmental Water Task Force that convened earlier in 2011. View the Water Task Force Report in a PDF (16 MB) format.

More information on how water services are charged and billed by the City of Tampa is available in Frequently Asked Questions.

 

 

Find the City of Tampa Utilities billing cycle for your address:

 

search using the My Tampa Address application or

use a map of Billing Meter Reading Cycles (PDF, 904 KB).

The following transition schedule is an estimate and the dates of implementation may be modified as a result of operational needs.

Scheduled Month of Transition to Monthly Meter Reading Billing Cycles
June 2011 5, 7, 10
January 2012 16, 21
February 2012 15, 20
March 2012 14, 19
April 2012 13, 18
May 2012 12, 17
June 2012 11, 4
July 2012 9, 3
August 2012 8, 2
September 2012 6, 1