A division of Technology and Innovation, Enterprise Change Management identifies best practice efficiencies,
consults on and leads activities focused in the areas of strategic planning, customer service, project management development
and continuous improvement opportunities.
Our Team
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Diane Jamai
Diane Jamai has been with City since 2003. She is
the manager of the Enterprise Change Management (ECM) division. Her
responsibility is for key initiatives such as a Continuous
Improvement program, the Strategic Planning and Project Management
processes and Customer Service Center Administration.
Diane has over 20 years experience in consulting and business
management in the retail, high technology manufacturing, automotive,
aerospace, non-profit and public industry sectors. She has developed
and operated her own business, worked internationally and has public
relations and marketing experience. |
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