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 With City budgets
declining and citizen service requests growing, the challenge that the
City of Tampa faces makes it imperative that we take innovative steps to
accomplish our jobs more expeditiously while significantly reducing
costs. In the business world, this process was recognized some time ago
when the competition among global competitors became intense, and the
mantra for survival became faster, better and cheaper.
In our quest toward
changing the way we do business, the Mayor and City leadership recently
chartered an Efficiency and Effectiveness Task Force (EETF). The EETF
was asked to think outside the box, address everything the City does and
define new processes for saving time and money and improving our
results. James Buckner, CIO/Director of Technology & Innovation, was
asked to lead this effort.
Since its formation in the summer of 2007, the EETF has brain stormed
more than 200 new ideas and has received approval from City
leadership to attack many of these innovative approaches. Eleven action
teams are aggressively moving forward to implement process and culture
changes that will save the City millions of dollars each year, as well
as form the foundation for the implementation of additional improvements
spawned in all areas of the City organization. As the Mayor has stated,
"we are changing the business of government", and the Efficiency and
Effectiveness Task Force is helping to turn the page.
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Toolkit:
EETF Team Member Template
Initiate Implementation Model
Tools (Initiate)
Criteria for Ideas -
A
Brainstorm Ideas
template - B1
Driving the Future -
C
Action Plan -
D1
Business Case Details -
E2
Action Item Briefing
- F
Quad Chart -
G1
Quad Chart (Sample)
- G2
Progress Quad Chart
- H
Tools (Plan)
Implementation Plan Template
Status Report Template
Milestones/Deliverables Template
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Process Assessment
