Standard Evaluation Guidelines
The following "1","4" and "7" scale value
definitions are to be used when rating a probationary
officer's behavior in each of the performance categories.
- Driving Skill: Non-Stress Conditions - Evaluates probationary
officer's skill in the operation of the vehicle under normal driving conditions.
#1. Unacceptable: Disobeys traffic laws and frequently violates policy
and training reference the operation of police vehicles. Involved in chargeable accidents. Is
inattentive to surrounding traffic whereby actions unlawfully interfere with same. Fails
to exhibit necessary skills to safely operate vehicle. Drives in manner not conducive
to police image "showboats".
#4. Acceptable: Obeys traffic laws. Drives defensively and is alert to
potential hazards. Observes policy and training regarding police vehicle operation. Is able
to operate vehicle while utilizing equipment necessary to the normal patrol function (radio,
#7. Superior: Sets an example for lawful, courteous driving; Is a
superior defensive driver. Adheres to driving techniques taught by the department. Perceives
potentially hazardous driving situations well in advance and reacts accordingly.
- Driving Skill: Stress Conditions - Evaluates probationary officer's
skill in vehicle operation and geographic orientation under emergency conditions and in situations
calling for other than usual driving skill.
#1. Unacceptable: Involved in chargeable accidents. Uses emergency
unnecessarily or improperly. Drives too fast or too slow for the
situation. Loses control
of vehicle. Does not drive defensively. Violates departmental policies on
driving. Becomes disoriented, unable to relate location to destination and
has no concept
of compass direction.
#4. Acceptable: Maintains control of vehicle and evaluates driving
situations properly (i.e.
proper speed for conditions). Complies with departmental policies. Aware
utilizes grid map appropriately and demonstrates good sense of direction.
#7. Superior: Displays high degree reflex ability/driving competence.
Anticipates driving situations in advance and acts accordingly. Practices defensive
techniques. Travels quickly to call by most appropriate route, good sense of direction and
does not use grid map. Responds well relative to degree of stress present.
- Field Performance: Non-Stress Conditions -Evaluates the probationary
officer's ability to perform routine, non-stress police activities.
#1. Unacceptable: Repeatedly requires direction and/or assistance when
confronted with routine tasks. Avoids and fails to take action when situation dictates.
Unable to follow directions, becomes confused or is unable to carry out a course of
action. Seldom able to identify criminal activity.
#4. Acceptable: Properly assesses routine situations, determines
appropriate action and takes same with minimal assistance. Able to detect and identify criminal
#7. Superior: Properly assesses situations including unusual or complex
ones. Determines the most appropriate course of action and takes same. Aware of short cuts
and uses them to save time.
- Field Performance: Stress Conditions - Evaluates the probationary
officer's ability to perform in moderate to high stress situations (violent confrontations, potentially
violent disputes, abusive or antagonistic citizens.)
#1. Unacceptable: Becomes totally disoriented and unable to respond to
the assignment without detailed directions. Fails to establish control or allows situation to deteriorate
through the failure or avoidance of taking action. Overreacts or becomes emotionally
involved, influencing action taken. Fails to be objective when reaching conclusions.
#4. Acceptable: Exhibits calm and self-control, is objective in
determining acceptable course of action and takes it. Does not allow the situation to further
#7. Superior: Maintains calm and self-control in even the most extreme
situations. Quickly restores control in the situation and takes command. Determines
best course of action and takes it.
- Officer Safety: General - Evaluates the probationary officer's ability
to perform police tasks without injuring self/others or exposing self/others to unnecessary danger
#1. Unacceptable: Fails to follow accepted safety procedures or to
exercise officer safety practices. The following are some examples that should be considered:
- Exposes weapon to suspect (baton, handgun etc.).
- Fails to keep gun hand free during enforcement situation.
- Makes poor choice of which weapon to use and how to use it.
- Is careless with gun or other weapon.
- Fails to advise communications when appropriate.
- Fails to control suspect's movement.
- Stands in front of violator's car door.
- Stands too close to vehicular traffic.
- Stands between police and violator's vehicle on traffic stop.
- Does not keep suspect/violator in sight.
- Fails to properly position suspect/violator when completing forms.
- Fails to maintain good physical
- Fails to utilize/maintain personal safety
- Does not anticipate potentially dangerous situations.
- Stands in front of doors when knocking.
- Fails to properly cover/back-up other officers.
- Fails to use illumination when necessary or uses it improperly.
- Fails to search police vehicle prior to duty and after transporting
- Carelessly/unnecessarily injures self/other.
#4. Acceptable: Understands and follows accepted safety procedures and
effectively applies them with confidence. Does not project paranoia
#7. Superior: Always works safely. Anticipates dangerous situations and
prepares for them. Keeps FTO informed and determines the best position for self and
Is not over confident or paranoid. Is in good physical condition.
- Officer Safety: With Suspicious Persons and Prisoners - Evaluates
the probationary officer's ability to perform police tasks in a safe manner while dealing with
suspects, suspicious persons or prisoners.
#1. Unacceptable: Violates officer safety principles as specifically
related to handling suspicious persons or prisoners. Fails to "frisk", confronts
people while seated in police vehicle, fails to properly handcuff when appropriate. Conducts poor
searches and fails to maintain position of advantage to prevent attack or escape.
#4. Acceptable: Follows accepted safety procedures with suspicious
persons and prisoners.
#7. Superior: Foresees potential danger and eliminates or controls it.
Maintains position of advantage even in the most dangerous situations. Is alert to changing
situations and prevents opportunities for danger from developing.
- Control of Conflict: Voice Command - Evaluates the probationary
officer's ability to gain and maintain control of situations through verbal command and instruction.
#1. Unacceptable: Speaks too softly or timidly, speaks too loudly,
confuses or angers listeners by what is said and/or how it is said. Fails to use voice when
appropriate or speaks when inappropriate.
#4. Acceptable: Speaks with authority in a calm, clear voice. Proper
selection of words and knows when and how to use them.
#7. Superior: Completely controls situations with voice tone, word
selection, inflection and the bearing which accompanies what is said. Restores order in even the
most trying situations through use of voice.
- Control of Conflict: Physical Skill - Evaluates the probationary
officer's ability to use the proper level of force for the given situation.
#1. Unacceptable: Uses too little/much force for the given situation.
Does not conform to department training. Is physically unable to perform the task. Does not
use proper restraints. Cowardly.
#4. Acceptable: Obtains and maintains control through use of proper and
reasonable force. Conforms to department training in the act of self defense and
exhibits ability to utilize techniques successfully. Good physical strength.
#7. Superior: Excellent knowledge and ability in the use of restraints.
Selects the right amount of force for the given situation when or if other alternatives
fail. Is in superior physical condition.
- Orientation Skills: - Evaluates the probationary officer's awareness
of location, direction and map and usage under normal conditions.
#1. Unacceptable: Becomes disoriented when responding to calls. Is
unable to relate his/her location to destination. Is unable to use street/grid map
appropriately. Is unable to determine compass directions in normal situations. Does not
#4. Acceptable: Reasonably aware of his/her location. Is able to utilize
street/grid map effectively. Demonstrates good sense of direction. Recognizes landmarks to
aid in orientation.
#7. Superior: Always responds quickly to calls by the most appropriate
route. Does not have to refer to maps. Rarely disoriented during normal operations.
- Self Initiated Field Activity - Evaluates the probationary
officer's interest and ability to initiate police related activity, to identify same and act on even low
#1. Unacceptable: Does not see or avoids activity. Does not follow up on
Rationalizes suspicious circumstances. Does not have broad orientation to
#4. Acceptable: Identifies and recognizes police related activity. Has
a broad orientation to job including low priority activity. Develops cases from observed
activity. Displays inquisitiveness.
#7. Superior: Seldom misses observable activity. Maintains and catalogs
pickups and information given at roll call and uses that information as "probable
cause". Makes high quality arrests and/or proper dispositions from observed activity.
Thinks well "on his/her feet".
- Investigative Procedures - Evaluates the probationary officer's
ability to conduct an effective criminal or traffic investigation.
#1. Unacceptable: Unable to determine if an incident or offense has
occurred that requires police attention. Does not plan an investigative strategy. Cannot define
investigative goals and priorities. Does not follow legal and departmental guidelines.
Cannot coordinate aspects of investigation.
#4. Acceptable: Identifies whether or not an incident/crime has
occurred that requires police attention. Able to establish priorities and conduct each aspect of
the investigation. Requires minimal supervision for routine scenes. Utilizes department
specialists if appropriate.
#7. Superior: Requires little or no supervision at complex or unusual
scenes. Coordinates and performs all aspects of scene with high efficiency.
- Problem Solving/Decision Making Ability - Evaluates the
probationary officer's performance in terms of ability to perceive, form valid conclusions and arrive at
#1. Unacceptable: Acts without thought or good reason. Is indecisive,
naive. Is unable to reason through a problem and come to a conclusion. Can't recall
previous solutions and apply them in like situations.
#4. Acceptable: Able to reason through a problem and come to an
acceptable decision based on information available. Perceives situations as they really are.
Makes decisions without undue assistance. Utilizes available source material in
#7. Superior: Able to reason through even the most complex situations
and is able to make appropriates conclusions. Has excellent perception. Anticipates
problems and prepares solutions in advance. Relates past solutions to present
Oral Communication: Evaluated the probationary officer's ability to
communicate clearly and concisely with the public, co-workers, supervisors and court officials in
a manner that ensures that the information being verbally communicated is mutually
understood. The following should be considered when determining effective communication:
- Avoids alienating ethnic groups by using derogatory slang words and
- Refrains from using profanity to express oneself in a job related task
or in casual conversation.
- Remains unaffected by social groups or individuals and their status.
Does not talk down to others and is not intimidated by higher social status.
- Is not redundant when verbally communicating with others.
- Prepares thoughts and is prepared to verbally communicate.
- Does not use negative body expressions when speaking or listening.
- Demonstrates an interest in what is being said and is not discourteous
- Speaks within his/her own working vocabulary.
- Maintains attentiveness through good eye contact while speaking or
- Does not stutter or stammer when speaking due to a lack of confidence or
- Speaks in an appropriate manner to ensure that what is said is being
heard and not misunderstood. Does not allow emotions or personal feelings to interfere
#1. Unacceptable: Uses profanity, talks down to people, shows a lack of
interest when listening or speaking, is discourteous. Improperly presents him or herself
and speaks in a manner that would distract from the intent of the conversation or
causes a misunderstanding. Uses poor or improper language.
#4. Acceptable: Communicates in a clear and concise voice using acceptable
English. Speaks in a manner in which he or she is understood, simultaneously
ensuring that what is said is not misunderstood.
#7. Superior: Communicates with anyone regardless of cultural,
environmental or psychological factors. Removes barriers that would hamper effective
communication. Seeks feedback to ensure what is said is understood. Always speaks in a
courteous and professional manner.
- Written: Form Selection/Organization/Accuracy - Evaluates the
probationary officer's ability to prepare written documentation that accurately reflects the intended
communication in a detailed, organized manner, utilizing the appropriate form.
#1. Unacceptable: Unfamiliar with various departmental forms and fails
to realize when they are to be used. Totally unable to organize information and transpose it to
writing with acceptable amount of accuracy and completeness.
#4. Acceptable: Is familiar with the commonly used forms and has a
clear understanding of their purpose. Submitted written work generally reflects adequate
organization and contains sufficient detail so as not to distract from its overall accuracy
#7. Superior: All written work is a complete and detailed account of
information in its entirety, written and organized in a manner so that it is easily
understood and incapable of being misunderstood.
- Written: Grammar/Spelling/Neatness - Evaluates the probationary
officer's ability to use proper English; following accepted conventions for grammar, spelling, syntax and
punctuation, and for neatness.
#1. Unacceptable: Reports are illegible. Reports contain excessive
number of misspelled, misused or improper tense words. Sentence structure is improper or
#4. Acceptable: Reports are legible and grammar is at an acceptable
level. Spelling is acceptable and errors generally occur on more difficult words. Errors, if
present, do not impair an understanding of the report.
#7. Superior: Reports are very neat and legible. Reports contain no
spelling or grammar errors.
- Written: Time Used - Evaluates the probationary officer's
efficiency relative to the amount of time taken to write a report.
#1. Unacceptable: Requires excessive amount of time to complete a report.
The amount of time to complete written work precludes performing normal patrol duties,
adversely impacts other officers' safety and displaces an unfair distribution of
work to others.
#4. Acceptable: Completes reports in a reasonable amount of time. Allows
the officer to perform expected patrol duties, share the work-load and efficiently
provide assistance to others.
#7. Superior: Completes reports very quickly as expected of a skilled
- Radio: Listens and Comprehends Transmission - Evaluates the
probationary officer's ability to pay attention to the radio traffic and to understand the information
#1. Unacceptable: Repeatedly misses own call sign and is unaware of
traffic in adjoining zones. Requires dispatcher to repeat transmissions or does not accurately
#4. Acceptable. Copies radio transmissions directed at his/her unit. Is
generally aware of radio traffic directed to adjoining zones.
#7. Superior: Is aware of radio traffic directed at his/her unit and
traffic in surrounding zones. Is aware of traffic in other parts of the city and uses previously
transmitted information to an advantage.
- Radio: Articulation of Transmissions - Evaluates the probationary
officer's ability to communicate with others via the police radio.
#1. Unacceptable: Transmissions not pre-planned. Over/ under modulates.
Cuts messages off via improper use of microphone. Speaks too fast/loudly. Poor use of
#4. Acceptable: Uses proper procedure with clear, concise complete
#7. Superior: Transmissions clear, calm, concise and complete in the
most stressful situations. Transmissions well thought out and not repeated.
- Knowledge: Departmental Policies/Procedures/Regulations - Evaluates
the probationary officer's grasp of departmental procedures through the ability to apply understanding
under field conditions.
#1. Unacceptable: Fails to display grasp of department
policies/regulations/formal procedure, violates same, or makes no attempt to learn them.
#4. Acceptable: Familiar with most commonly applied department
policies/regulations/formal procedure, and complies with same.
#7. Superior: Has an excellent working grasp of department
procedure including lesser known and seldom used ones.
- Knowledge: Criminal Law /Ordinances - Evaluates the probationary
officer's understanding of the criminal statutes and ordinances through the ability to apply that
understanding in field situations.
#1. Unacceptable: Does not know the elements of basic sections of the law.
Does not recognize criminal offenses when encountered or makes mistakes relative to
whether or not crimes have been committed and, if so, which crimes.
#4. Acceptable: Recognizes commonly encountered criminal offenses and
applies appropriate charge. Knows difference between criminal and non-criminal activity.
#7. Superior: Has an outstanding understanding of criminal law and
properly applies that knowledge to complex and unusual criminal activity.
- Knowledge: Traffic Law - Evaluates the probationary officer's
understanding of traffic statutes and ordinances through the ability to apply that understanding in field
#1. Unacceptable: Does not know basic sections of traffic law. Does not
recognize traffic offenses when encountered or makes mistakes relative to which sections of
the law are applicable.
#4. Acceptable: Recognizes commonly encountered traffic violations and
enforces same accurately. Has good application of skills.
#7. Superior: Recognizes and vigorously enforces traffic statutes,
including those seldom encountered, with outstanding efficiency.
- Knowledge: Reflected in Verbal or Written Tests - Evaluates the
probationary officer's ability to answer questions based on previous instruction and/or study.
#1. Unacceptable: When tested, verbally or written, answers with 40% or
#4. Acceptable: When tested, verbally or written, answers with 75%
#7. Superior: When tested, verbally or written, answers with 100%
Attitude / Relationships
- Acceptance of Feedback: Verbal/Behavior - Evaluates how the
probationary officer accepts trainer's criticism and how that feedback is used to further the learning
process and improve performance.
#1. Unacceptable: Rationalizes mistakes, denies that errors were made, is
argumentative, refuses to or does not attempt-to make corrections. Considers criticism as
a :personal attack.
#4. Acceptable: Accepts criticism in a positive manner and applies it to
improve performance and further learning.
#7. Superior: Actively solicits criticism/feedback in order to further
learning and improve performance. Does not argue or blame others for errors.
- Attitude Toward Police Work - Evaluates how probationary officer views
new career in terms of personal motivation, goals and acceptance of the responsibilities of
#1. Unacceptable: Sees career only as a job, uses job to boost ego,
abuses authority, demonstrates little dedication to the principles of the profession.
#4. Acceptable: Demonstrates an active interest in new career andĚ in
#7. Superior: Utilizes rest-duty time to further professional
knowledge, actively soliciting assistance from others to increase knowledge and improve skills.
Demonstrates concern for the fair and equitable enforcement of the law, maintaining high ideals
in terms of professional responsibilities.
- Relations with Citizens - Evaluates the probationary officer's
ability to interact with citizens
(including suspects) in an appropriate and efficient manner.
#1. Unacceptable. Abrupt, belligerent, overbearing, arrogant and
Overlooks or avoids "service" aspects of the job. Introverted,
insensitive or uncaring.
#4. Acceptable: Courteous, friendly and empathetic. Communicates in a
professional, unbiased manner. Is service oriented.
#7. Superior: Is very much at ease with citizen contacts. Quickly
establishes rapport and leaves people with the feeling that the officer was interested in serving
them. Is objective in all contacts.
- Relations with FTO/Supervisor - Evaluates the probationary officer's
ability to effectively interact with the training officer and in other supervisory/subordinate
#1. Unacceptable: Patronizes FTO, superiors or is antagonistic toward
them. Gossips. Is
insubordinate, argumentative, sarcastic. Resists instructions.
#4. Acceptable: Adheres to the chain of command and accepts role in the
Respects authority. Follows instructions and behavior is not disruptive.
#7 Superior: Is at ease in contacts with superiors. Understands superior's
respects and supports their position.
- General Appearance - Evaluates physical appearance, dress demeanor of
the probationary officer.
#1. Unacceptable: Overweight, dirty shoes, dirty or wrinkled uniform.
Uniform fits poorly
or is improperly worn. Hair un-groomed and or in violation of agency
weapon or equipment. Equipment missing or inoperative. Offensive body odor
#4. Acceptable: Uniform neat, clean. Uniform fits and is worn properly.
Weapon, leather and equipment is clean and operative. Hair and shoes within regulation.
#7. Superior: Uniform neat, clean and tailored. Leather is shined, shoes
spit-shined. Displays command bearing.