About Us

The Department's goal is to provide complete and cost-effective service and to respond rapidly to expanding service requirements.

Department personnel collect, treat, and dispose of more than 50 million gallons of wastewater per day from over 98,000 customers in Tampa and its immediate suburbs. Sanitary treatment requires the careful removal of pollutants and pathogens from wastewater in a manner consistent with Federal, state, and local regulations so that the end product can be returned to the environment for natural recycling.

The Wastewater Department has four primary divisions:

Administration
Provides financial, customer service, and management support to the department.

Engineering
Provides design engineering, drafting, information systems, contract administration, and planning support to the department.

Advanced Wastewater Treatment Plant
Operates and maintains the City's 96 million gallon advanced wastewater treatment plant and 211 pumping stations.

Wastewater Collection
Charged with the construction, maintenance, repair, and replacement of wastewater pipelines.

Mission

Our mission is to provide outstanding Wastewater services to our customers while protecting public health and the environment.

Vision

We will become a world-class utility while protecting the environment. We will operate in a cost-effective manner and continually improve our work practices and ourselves.
Our vision will be achieved through

Effective Leadership.
Teams of highly trained, multi-skilled, motivated individuals.
An organizational culture of trust, cooperation and open communication.
Decisions made at the lowest level possible.
Appropiate technology.
Compensation based on technology and skill.

Goals

The Department's goal is to provide complete and cost-effective service and to respond rapidly to expanding service requirements.