Contact Us

Wastewater Department is located at:

306 E. Jackson Street, 6E
Tampa, Florida 33602

Contact Phone Numbers

Contact us via the Customer Service Center.

• Fat Free Sewer Pamphlets
  Use this service to order your copy of the "Fat Free Sewer" pamphlet. Please specify English or Spanish.
   
• High Wastewater Bill Complaint
  Use this service to notify our offices of a possible incorrect bill.
   
• Road Depressions, Sinkholes
  Use this service to report a dip in the street pavement or if there is a hole in the street or in the shoulder of the parkway/road.
   
• Sewer Backup
  Use this service to report sewage backs up in a home or commercial facility. This condition may occur if a toilet will not flush, bathtub or sink will not drain and sewage/wastewater backs up.
   
• Sewer Odor Complaint
  Use this service to report sewage odor from interior plumbing, a pump station, a manhole, or other source.
   
• Sewer Overflows
  Use this service to report sewage running down the street, bubbling out of manhole, broken pipe, or pumping station.
   
• Start New Wastewater Service
  Use this service to request starting water, wastewater, and solid waste utility services at a specific location.
   
• Stop Wastewater Service
  Use this service to request termination of water, wastewater, and solid waste utility services at a specific location.
   
• Wastewater
  Use this service for general correspondence to Wastewater.
   
• Wastewater Bill Online Payments
  Use this service to pay your utility bill.
   
• Wastewater Personnel / Crew Complaint
  Use this service to report a Wastewater employee or crew behavior (driving, work, rudeness, etc.).

* See "How Does Sewer Max(imum) Work?" for explanation of Sewer Maximum.

**If vacant over 60 days