Use this service for general correspondence to Solid Waste.
The Solid Waste Department is responsible for refuse collection and disposal for over 80,000 residential and commercial City customers. Its goal is to provide efficient and environmentally safe solid waste collection and disposal. More than 360,000 tons of solid waste is processed annually. Eighty-eight percent is received at the McKay Bay Refuse to Energy Facility (RTE) where waste is separated and then burned to produce electricity. Nine percent of the current waste stream is recycled either through City of Tampa Recycling Programs or private ventures. The remaining three percent is sent to the County landfill.
Use this service to obtain an Automatic Electronic Utility Bill Payment Application form. Signing-up for this service allows your City of Tampa utility bill to be paid automatically by electronic transfer of funds from your bank account.
Use this service for general correspondence to Wastewater.
The Department's goal is to provide complete and cost-effective service and to respond rapidly to expanding service requirements. Department personnel collect, treat, and dispose of more than 50 million gallons of wastewater per day from over 98,000 customers in Tampa and its immediate suburbs. Sanitary treatment requires the careful removal of pollutants and pathogens from wastewater in a manner consistent with Federal, state, and local regulations so that the end product can be returned to the environment for natural recycling.
Use this service for general correspondence to Water.
The Tampa Water Department is a municipally operated water supplier, treating an average of 75 million gallons of surface water per day and distributing it through more than 2,100 miles of water mains to its population of 450,000. The Department's service area encompasses 211 square miles.
This service is provided for you to report an issue related to water pressure. “Low water pressure” issues may be easily resolved within your residence. Customers experiencing low pressure often find debris clogging their faucet aerator screens. An easy way to help determine where the pressure problem may be is to open an outside spigot. If you have good pressure at the spigot, then the problem is located within the plumbing system. If that’s the case, you should consult a plumber to see what remedies are available.
This service is provided for you to report a concern related to water quality. Cloudy or discolored water may be due to construction in the area, hydrant flushing or deteriorating internal plumbing. This may be easily resolved within your residence by running the cold water in your bathtub for a minute or two.