- Cable TV payments (Bright House Networks)
Bright House Networks online payment options.
- Electric bill payments (TECO)
Tampa Electric offers a convenient way to pay your electric bill on line, 24 hours a day.
- Natural gas bill payments (TECO Peoples Gas)
TECO Peoples Gas natural gas bill auto-pay service.
- Recycling Box Replacement
Use this service to request replacement of a blue recycling box.
- Solid Waste Bill Online Payments
Use this service to pay your utility bill.
- Solid Waste general correspondence
Use this service for general correspondence to Solid Waste.
The Solid Waste Department is responsible for refuse collection and disposal for over 80,000 residential and commercial City customers. Its goal is to provide efficient and environmentally safe solid waste collection and disposal. More than 360,000 tons of solid waste is processed annually. Eighty-eight percent is received at the McKay Bay Refuse to Energy Facility (RTE) where waste is separated and then burned to produce electricity. Nine percent of the current waste stream is recycled either through City of Tampa Recycling Programs or private ventures. The remaining three percent is sent to the County landfill.
- Start New Solid Waste Service Request
Use this service to request starting water, wastewater, and solid waste utility services at a specific location.
- Start New Wastewater Service Request
Use this service to request starting water, wastewater, and solid waste utility services at a specific location.
- Stop Solid Waste Service Request
Use this service to request termination of water, wastewater, and solid waste utility services at a specific location.
- Stop Wastewater Service Request
Use this service to request termination of water, wastewater, and solid waste utility services at a specific location.
- Stop Water Service Request
Use this service to request termination of water, wastewater, and solid waste utility services at a specific location.
- Street Light Out / Needs Replacement (TECO)
Street light malfunctions are addressed by Tampa Electric Company. An online form is available to notify TECO of street lights or area lights that are out or malfunctioning.
Street lights are located on public roads. Area lights are located on privately-owned roads or property.
- Telephone bill payments (Verizon)
Registered verizon.com members can manage and pay their Verizon phone bill online.
- Utility Bill Automatic Electronic Payment Application
Use this service to obtain an Automatic Electronic Utility Bill Payment Application form. Signing-up for this service allows your City of Tampa utility bill to be paid automatically by electronic transfer of funds from your bank account.
- Utility Bill Inquiries & Payments
View or pay City of Tampa utility bills.
- Utility Bill Questions
Use this service for questions about your utility bill, which for most of the City's utility customers is a consolidated monthly bill for three utility services--Water, Sewer and Solid Waste.
- Utility service - request start of service
Request to start water, sewer, and solid waste utility services. Only for residents located within the City of Tampa utilities service areas.
- Utility service - request stop of service
Request to terminate water, sewer, and solid waste utility services.
- Wastewater Bill Online Payments
Use this service to pay your utility bill.
- Wastewater general correspondence
Use this service for general correspondence to Wastewater.
The Department's goal is to provide complete and cost-effective service and to respond rapidly to expanding service requirements. Department personnel collect, treat, and dispose of more than 50 million gallons of wastewater per day from over 98,000 customers in Tampa and its immediate suburbs. Sanitary treatment requires the careful removal of pollutants and pathogens from wastewater in a manner consistent with Federal, state, and local regulations so that the end product can be returned to the environment for natural recycling.
- Water Bill Online Payments
Use this service to pay your utility bill.
- Water general correspondence
Use this service for general correspondence to Water.
The Tampa Water Department is a municipally operated water supplier, treating an average of 75 million gallons of surface water per day and distributing it through more than 2,100 miles of water mains to its population of 450,000. The Department's service area encompasses 211 square miles.
- Water Pressure Issue
This service is provided for you to report an issue related to water pressure. “Low water pressure” issues may be easily resolved within your residence. Customers experiencing low pressure often find debris clogging their faucet aerator screens. An easy way to help determine where the pressure problem may be is to open an outside spigot. If you have good pressure at the spigot, then the problem is located within the plumbing system. If that’s the case, you should consult a plumber to see what remedies are available.
- Water Quality Complaint
This service is provided for you to report a concern related to water quality. Cloudy or discolored water may be due to construction in the area, hydrant flushing or deteriorating internal plumbing. This may be easily resolved within your residence by running the cold water in your bathtub for a minute or two.
- Water usage violation reporting
Report violations to water usage/restriction.