|Technology and Innovation provides technology services to other city departments for the benefit of the citizens.
Business Applications partner with City departments to create technology solutions, provide technology consulting and business applications support services to all city departments.
Enterprise Applications Integration (EAI)
A division of Technology and Innovation, Enterprise Applications Integration Division (EAI) is responsible for providing a seamless interface for citizens to access city services through the utilization of Internet, e-commerce, Enterprise databases, Geographic Information Systems (GIS) and other integrating technologies. The EAI Division is responsible for the design, development and management of the City of Tampa's award winning web portal Tampagov.net.
Enterprise Change Management
Enterprise Change Management identifies best practice efficiencies, consults on and leads activities focused in the areas of customer service, project management development and continuous improvement opportunities.
Infrastructure Services provides enterprise Voice and Data infrastructure services, Network Operations and Servicedesk Support, Servers and Storage, Client Desktop, Mobile Computer and PDA services, and large Systems Operations and Technical Support. Services also include Emergency Management Technical Support Services, Data Replication, Tape Backup and Recovery Operations, Offsite Recovery Planning and Exercises, and infrastructure integration and new systems implementation consulting.
Information Assurance Office
A division of Technology and Innovation, the Information Assurance Office ensures the security of the City's IT assets. This office addresses business information assets as well as the security processes, using methods that are reasonable, cost effective, practical and aligned to city core business objectives.