Emergency Water Repair And Service Hotline

Emergency Water Repair And Service Hotline

You can reach a customer service representative 24-hours-a-day, 7-days-a-week for water-related emergencies by calling our Emergency Water Repair and Service Hotline at

 (813) 274-7400


  • Leaks involving property damage or traffic impacts

  • Fire hydrant damage/leaks 

  • No water (does not include service interruptions due to non-payment)

  • Other water-related safety hazards and property damage

Emergency calls are triaged and addressed as soon as possible, based on available resources.

For all other requests (non-emergency), please contact the Utilities Call Center at (813) 274-8811, option #3, Monday-Friday between 8 a.m. and 5 p.m.