Water Supply in Emergencies

Water Supply in Emergencies

Customer guide on what to do before, during and after a Water Supply Emergency

Individuals, families, and businesses are advised to be prepared for emergencies by creating emergency/disaster supply kits that include appropriate amounts of safe drinking water and develop an appropriate Emergency Water Supply Plan before a water outage or supply emergency to ensure the safety of their families, employees, and clients. Critical facilities such as schools, child day care establishments, assisted living facilities, nursing homes, dialysis centers, hospitals or other health care centers, or food establishments should take extra precautions.For information on how much water you think you will need and tips on how you can store it you can visit the Ready.gov website for more information.

If during a hurricane, tropical storm or unforeseen emergency, our water system loses power and water pressure, we will issue a Precautionary Boil Water Notice to our customers. A Precautionary Boil Water Notice is a public health announcement that the public should boil tap water before drinking it. When issued, the public should assume the water is unsafe to drink.

Please Note: The City of Tampa provides drinking water to several other local utilities and communities. In the event we should issue a Precautionary Boil Water Notice for all of our own directly-served customers, customers served by these consecutive water systems should contact their utility directly to determine if the emergency/event impacts them. The City of Tampa cannot issue a boil water notice or advisory for other utilities or advise the public on the extent of any water quality concerns for other utilities. See a map of the Tampa Water Department's direct service area and consecutive water systems.


Additional Websites


Sign up for Tampa's emergency notification system - Alert Tampa


(page last reviewed: 11/22/13)