Accela System is Unavailable

Accela System is Unavailable

The Accela Citizen Access web portal is unavailable between 10:00 am to 12:00 pm beginning 10/16/2020 through 10/23/2020 due to performance issues. If you need assistance during normal business hours, Monday thru Friday from 8:00 a.m. to 4:30 p.m., we can be reached by phone at one of the following:

For Construction Services: 813-274-3100 or CSD Help Desk
For Neighborhood Enhancement: 813-274-5545

- We sincerely apologize for the inconvenience.