About Us - City of Tampa Utilities

City of Tampa Utilities is a part of the Water Department's Distribution and Consumer Services Division and is responsible for the monthly utility billing of water, wastewater and solid waste services provided by the City. The Utilities Call Center Operations section handles all consumer inquiries, utility account services, and system maintenance requests. The Customer Billing, Credit and Collections section administers payment arrangements and the collection of delinquent utility bills.

The City of Tampa provides potable (drinking) water service to most of Tampa and parts of Hillsborough County and Temple Terrace.  Reclaimed water service is available in portions of Tampa's service area. Wastewater service is primarily limited to Tampa City limits, with service in some immediate suburbs. Solid Waste service is provided by the City of Tampa within the City limits south of Fowler Avenue, excluding the University and New Tampa areas.

Use Tampa's Address Lookup feature or call the Utilities Call Center at (813) 274-8811 to determine service availability for a specific address.