Customer Service Center Services Listing

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CTTV Newsletter Correspondence 785 Use this service for questions or comments about CTTV newsletter subscriptions.
CTTV On Demand 700 Use this service to view City Council meetings, regular programming, news conferences and other videos at your convenience.
CTTV, Ch. xx Programming Inquiries 530 Use this service to ask questions about City of Tampa Television (CTTV) programming. Please view our complete description of programs and schedules. For programming information regarding public, education and Hillsborough County government television, vist their websites at:
Public Access
Education Channel
Hillsborough County Government Television (HTTV)
Curb or Street Gutter Repair Request 138 Use this service to report damaged curbs or street gutters within the City of Tampa limits.

Please indicate the exact location (On street name and the two nearest intersecting street names) of your concern in order to expedite the investigation.

You may also contact us via telephone at (813) 274-3101.
Curbside Special Solid Waste Pick-up Request 288 Use this service to request a special pick-up of miscellaneous, bulky items or unbundled yard waste. Fees will apply.
Customer Service Center Inquiries and Comments 376 Use this service to provide us with comments, suggested improvements or report problems you may encounter with the Tampa Online Customer Service Center.
Data Catalog Requests 715 Use this service to ask questions or make suggestions regarding existing data sets, or to request the addition of new data sets in the Data Catalog. (**Please provide your email address if you desire a direct response.**)
David A. Straz, Jr. Center for the Performing Arts 698 Use this service for more information about the David A. Straz, Jr. Center for the Performing Arts.
Dead Animal Removal on a City Road 354 Use this service to request collection of small dead animals in City Rights-of-Way. The Department cannot retrieve carcasses from private property.
Dept of Agriculture and Consumer Affairs (State of Florida) 567 Use this service to visit the Florida Department of Agriculture and Consumer Services whose mission is to safeguard the public and support Florida's agricultural economy by: ensuring the safety and wholesomeness of food and other consumer products through inspection and testing programs; protecting consumers from unfair and deceptive business practices and providing consumer information; assisting Florida's farmers and agricultural industries with the production and promotion of agricultural products; and conserving and protecting the state's agricultural and natural resources by reducing wildfires, promoting environmentally safe agricultural practices, and managing public lands.
Detour Concern (Maintenance of Traffic) 394 Use this service to inquire when there is a detour route in place for a street closure, construction project, or special event within the right-of-way. Should the right-of-way activity or traffic concern require immediate attention, please contact the Department of Transportation and Stormwater Services at (813) 274-3101.
Digital Media Communication 103 Use this service for general correspondence to Cable Communication. The mission of Cable Communication is to ensure the residents of Tampa are provided reliable cable television service, which meets industry technical standards, by the cable television franchisee.
Director of Contract Administration 618 Use this service to contact the Director of the Contract Adminstration Department.
Disability Resources (US Gov't) 454 Use this service to access the federal government's disability-related information and resources. It is a directory of government Web links relevant to people with disabilities, their families, employers, service providers and other community members.
Discrimination/Employment 357 Use this service to determine if an employment concern is protected under the City of Tampa Human Rights Ordinance and/or other state and federal laws which protect persons from being discriminated against within the Tampa city limits because of their race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, familial status or marital status.

Related Links that may be of help:
Hills. County Equal Opportunity Administrator’s Office or 813-272-6554
EEOC – Tampa Field Office or 813-202-7953 / 1-800-669-4000
Florida Commission on Human Relations or 1-800-342-8170

Discrimination/Housing 359 Use this service to determine if a housing concern is protected under the City of Tampa Human Rights Ordinance and/or other state and federal laws which protect persons from being discriminated against within the Tampa city limits because of their race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, familial status or marital status.
Discrimination/Public Accommodations 358 Use this service to determine if a public accommodation concern is protected under the City of Tampa Human Rights Ordinance and other state and federal laws which protect persons from being discriminated against within the Tampa city limits because of their race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, familial status or marital status.
Ditch or Retention Pond Maintenance 139 Use this service to report any ditches, drainage canals or retention ponds that need trash removed, grading or mowing.

Please indicate the exact location (On street name and the two nearest intersecting street names) of your concern in order to expedite the investigation.

You may also contact us via telephone at (813) 274-3101.
Doctor and Health Practitioner Profiles (State of Florida) 292 Use this service to locate profiles for all licensed doctors of medicine, osteopathy, chiropractic, podiatric and advanced registered nurse practitioners in the State of Florida). A profile is self-reported information about the practitioner and is designed to help you choose a practitioner or find out more about a practitioner you go to now.
DOJ/COPS Report: A Roadmap for Moving Forward 802 Use this service to comment on the Department of Justice report
Drew Park CRA 603 Use this service for general correspondence to Drew Park CRA.
Drivers License Renewal (State of Florida) 247 Use this service to renew your State of Florida driver license; change the address on your driver license; renew and change the address on your driver license.
Drug Dealing Complaint 329 Use this service to report issues related to illegal drug activity in the City.
East Tampa (CRA) Development 285

Use this service if you have questions regarding the East Tampa Community Redevelopment area which is located between Hillsborough Avenue and I-4 immediately east of I-275. Our focus is to encourage the redevelopment of unused, or underutilized commercial & industrial sites in East Tampa, through alternate funding sources and economic incentives. East Tampa Development is a division within the Economic and Urban Development Department.

City-Wide lending programs are also provided through Tampa Bay Black Business Investment Corp(BBIC)
Economic and Urban Development 488

Use this service for general correspondence about Economic and Urban Development.

If you have questions regarding the creation of a "Community Redevelopment Area" (CRA) and "Tax Incremental Financing District" (TIF), Economic revitalization efforts through community design and implementation planning or "Brownfield District", contact East Tampa (CRA) Redvelopment or for the Ybor City Area contact the YCDC CRA
Economic Development Administrator 206 Use this service for general correspondence to the Economic Development Administrator. The Economic Development Administrator is responsible for oversight and direction of the City's Community Redevelopment Areas and City-wide Economic Development initiatives.
Electric Bill Payments (TECO) 271 Use this service to access Tampa Electric's convenient way to pay your electric bill online, 24 hours a day.
Emergency Coordinator 58 Use this service for general correspondence to the Office of Emergency Management.
Employment Openings 229 Use this service to view and/or apply for vacant employment positions with the City of Tampa.
Employment Services 349 Use this service for general correspondence about Employment Service opportunities and job application information for the City of Tampa.

Employment Services performs the personnel hiring and testing function. This division also monitors the performance evaluation process, and conducts job analysis research for developing valid selection procedures.
Enterprise Change Management 636 Use this service for general inquiries about about the City of Tampa's Strategic Planning, Continuous Improvement, Process Assessment, Project or Portfolio Management and Performance Measure programs.
Environmental Permits (State of Florida) 251 Use this service to access all the information you need about environmental permits administered by the Florida Department of Environmental Protection.
Erosion Issues 140 Use this service to report erosion within the City of Tampa limits that are not related to construction sites. This includes embankments that are deteriorating and washing away, piles of dirt that are breaking down and washing into the street, and any ground erosion over or near drainage ditches, pipes, inlets, manholes or culvert pipes.

Please indicate the exact location (On street name and the two nearest intersecting street names) of your concern in order to expedite the investigation.

You may also contact us via telephone at (813) 274-3101.
Executive Orders 629 Use this service to view a list of executive orders enacted by Mayor.
External Redirect Counter 682 This service is intended to serve as a statistical counter for external redirects.
Fallen or Low Overhanging Tree Limbs and Tree Down 147 Use this service to report fallen tree limbs or low overhanging tree limbs that are causing an obstruction in public right of ways or the streets. For trees limbs obstructing street signs or causing hazardous roads conditions select Traffic Sight Obstruction service.

NOTE: Please do NOT use request if emergency in street. Call 813-274-5744.

Fat Free Sewer Pamphlets 457 Use this service to find information on how to prevent blocked drains in your plumbing.
Federal Statistics (US Gov't) 291 Use this service to access official statistics collected and published by more than 100 Federal agencies without having to know in advance which agency produces them.
Federal Taxes (Internal Revenue Service) 266 Use this service to access the Internal Revenue Service, the nation's tax collection agency and administrators of the Internal Revenue Code enacted by Congress.
Fictitious Name Registrations (State of Florida) 256 Use this service to access Florida's fictitious name registrations. Includes online processing through SunBiz.
Find a Neighborhood 634 Use this service to obtain neighborhood specific information including demographics, land use, maps, places of interest, association contacts, meetings, and more.
Fire and Police Pension Board Meeting Agendas 651 View Fire and Police Pension Board Meeting Agendas.
Fire and Police Pension Board Meeting Minutes 652 View minutes for Fire and Police Pension Board meetings.
Fire Code Compliance or LP Gas Inspection Request 307 Use this service to inquire about or schedule an LP gas or fire code compliance inspection.
Fire Code Violation Complaint 313 Use this service to report a fire code violation, inquire about fire codes and/or fire lane parking.

For open burning violations, call 9-1-1 Emergency dispatch.

Fire False Alarm Payments 791 This service allows you to make a payment for a City of Tampa Fire False Alarm.
Fire Inspection Payments 792 This service allows you to make a payment for a City of Tampa Fire Inspection.
Fire Marshal Existing Construction Division 401 Use this service to direct questions about existing buildings to the Fire Marshal's Office.
Fire Marshal Investigations Division 403 Use this service to request or send information to the Fire Investigations Division.
Fire Marshal New Construction Division 400 Use this service to direct questions regarding new construction to the Fire Marshal's office.