Customer Service Center Services Listing

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Internal Audit Web Pages Comments 406 Use this service to contact the Internal Audit department with questions or comments about their webpages.
Internal Audit, Christine Glover 756 Use this service to contact Christine Glover, Director of Internal Audit.
Christine Glover, CIA, CFE, CGAP Director

Christine Glover is the Director of Internal Audit for The City of Tampa. Her internal audit experience includes banking, insurance, and government. She previously served as the Director of Internal Audit for the South Carolina Department of Revenue and South Carolina State University. Prior to her appointment at The City of Tampa, Christine headed up the Governor’s Office of Executive Policy and Programs for former South Carolina Governor Nikki Haley.

Christine’s education includes a Bachelor’s degree in Accounting from South Carolina State University, a Master of Business Administration from Webster University, and a Master of Science Degree in Strategic Studies from the Army War College. She holds the following professional designations: Certified Internal Auditor, Certified Government Audit Professional, and Certified Fraud Examiner.

Christine is retired from the South Carolina Army National Guard where she served 29 ½ years and held the rank of Colonel.

Internal Audit, Vivian Walker 412 Use this service to contact Vivian Walker, Auditor.
Vivian Walker, CGAP, CICA Senior Auditor Vivian Walker joined the Internal Audit Department in March 1993. Prior to her employment with the City of Tampa, Vivian was an Internal Auditor with the now defunct Barnett Banks, Incorporated. Vivian has a Bachelor of Science Degree in Accounting from Florida State University. Vivian currently has certifications as a Certified Government Auditing Professional and Certified Internal Controls Auditor. Professional affiliations include the Institute of Internal Auditors, Association of Certified Fraud Examiners, and Association of Local Government Auditors.
Internet Crime Complaint (US Gov't) 375 Use this service to file a complaint with the Internet Crime Complaint Center (IC3). The mission of the Internet Crime Complaint Center is to provide the public with a reliable and convenient reporting mechanism to submit information to the Federal Bureau of Investigation concerning suspected Internet-facilitated criminal activity and to develop effective alliances with law enforcement and industry partners.
Interstate Historic Preservation Trust Fund Advisory Committee Agendas 662 View Interstate Historic Preservation Trust Fund Advisory Committee Agendas.
Jail Inquiry (Hillsborough County Sheriffs Office) 264 Use this service to find out who's in jail through the Hillsborough County Sheriff's Office.
Land Development Coordination and Zoning 88 Use this service for general correspondence to Land Development Coordination & Zoning.
Litter Abatement 556 Use this service to have litter and trash removed from various intersections, roadways, public right-of-ways and parks.

Team Up to Clean Up Tampa
Reducing litter in our communities will improve our environment and contribute to a better quality of life.
Logistics and Asset Management 770 Use this service to request assistance from the Director of Logistics and Asset Management.
Lost Animals (Hillsborough County) 352 Use this service if your pet is missing. Visit Animal Services as one of the first steps to recovering your pet.
MacDill Air Force Base (US Gov't) 569 Use this service to link to MacDill Air Force Base, home of the 6th Air Mobility Wing.
Manhole, Grate, Inlet Top or Headwall Issues 142 Use this service to report a manhole, grate, inlet top or headwall that is damaged or needs replacement.

Please indicate the exact location (On street name and the two nearest intersecting street names) of your concern in order to expedite the investigation.

You may also contact us via telephone 24-Hours a day at (813) 274-3101.
Maps (State of Florida) 304 Use this service to lookup road, shelter storm surge information and evacuation routes and zones. The map pages provide citizens with current and accurate information which can be used to prepare for and recover from disasters.
Maps and Directions for Tampa Area 283 Use this service to view maps and get directions to points of interest in Tampa.
Marketing & Communications Office 154 Use this service for general correspondence to the City of Tampa Marketing & Communications Office. This office is responsible for disseminating information to the media and the public as it relates to the City of Tampa's administration initiatives, events and programs. The Director of Marketing & Communications also serves in an advisory capacity to the Mayor. The division includes Design & Publications, the city's in-house graphics team, and the Office of Digital and Media Services.
Marriage Licenses (Hillsborough County Clerk of the Circuit Court) 248 Use this service for information about obtaining a marriage license. The Hillsborough County Clerk of the Circuit Court acts as an agent for the State of Florida for issuing licenses per Florida Statute 741.
Mayor Jane Castor's Office 708 Use this service for general correspondence to the City of Tampa Mayor's Office. The Mayor's Office provides services required of the executive branch of City government including administrative functions and public relations.

The department is responsible for providing direction to department heads, administering ordinances and resolutions of City Council, meeting the public and providing information on matters of community concern. The Mayor, as Chief Executive Officer, provides guidance and executive approval of the annual budget and long range planning for the City.

Mayor’s Event Request
Mayor's African American Advisory Council (MAAAC) 219 Use this service to contact the Mayor's African American Advisory Council coordinator. The office hosts monthly meetings of the MAAAC and participates in scheduled community forums.
Mayor's Hispanic Advisory Council (Consejo Hispano de la Alcaldia) 452 Use this service for general correspondence to the Mayor's Hispanic Advisory Council. Utilizar este servicio para correspondencia general al Consejo Hispano de la Alcaldia.
Mayor's Hispanic Heritage Committee (MHHC) 170 Use this service if you are interested in information about the Mayor's Hispanic Heritage Committe.
Mayor's Neighborhood University Application 752

Thank you for your interest in the Mayor’s Neighborhood University 2.0. The Fall 2019 session has been filled and you have been added to the for the Spring 2020 session

Use this service to apply for the Mayor's Neighborhood University. During this 12-week course, participants will learn skills to help establish and maintain successful neighborhood organizations, as well as experience your City Administration on a whole new level.

Qualifications: Must be a resident of the City of Tampa and 18 years of age or older to apply. Check to see if your address is in the Tampa City Limits.
For youth opportunities, learn more about the City of Tampa's Mayor's Youth Corps.
Mayor's Youth Corps 470 Use this service to obtain more information about community service projects and involvement in the Mayor's Youth Corps
McKay Bay Autoscale Payments 795 Use this service to make a payment toward your McKay Bay Autoscale account.
Medicaid (State of Florida) 348 Use this service to access the State of Florida site for Medicaid. Medicaid is the state and federal partnership that provides health coverage for selected categories of people with low incomes. Its purpose is to improve the health of people who might otherwise go without medical care for themselves and their children. Medicaid is different in every state.
Medicare (US Gov't) 347 Use this service to access the U.S. government site for Medicare. Medicare is the federal health insurance program for: people 65 years of age or older, certain younger people with disabilities, and people with End-Stage Renal Disease (permanent kidney failure with dialysis or a transplant, sometimes called ESRD).
Minority Business Development 96 Use this service for general correspondence to Minority Business Development. The Minority Business Development program facilitates contract opportunities in construction, professional services and goods, and non-professional services for women and minority business firms that are certified to do business with the City of Tampa.
Miscellaneous Accounts Receivable Inquiries 784 Use this service to inquire about miscellaneous accounts receivable invoices ONLY. These include Police Extra Duty, Police False Alarms, Fire False Alarms, Fire Inspections, Fire Permits, Wastewater Disposals, Water Connections, Interlocal Agreements, and Other Miscellaneous Bills.

Please note: Payments for McKay Bay Autoscale and Water Portable Meters have been moved to the City of Tampa's Customer Self Service Site

Reminder: City of Tampa online payment (ecommerce) services are not available during certain hours due to normally scheduled maintenance activities according to the schedule below. If your business transaction has a due date associated with it, it is your responsibility to ensure that your payment is made by that due date. Delays caused by unavailability of any online service DO NOT warrant the reversal of late fees, as payments may also be made by other means, such as postal mail and walk-in during normal business hours.

Miscellaneous Accounts Receivable Payments 783 This service allows you to make a payment for a City of Tampa Oracle/Miscellaneous Accounts Receivable invoice. This includes: Police Extra Duty, Police False Alarms, Fire False Alarms, Fire Inspections, Fire Permits, McKay Bay Autoscale, Wastewater Disposals, Water Portable Meters, Water Connections, Interlocal Agreements, and Other Miscellaneous Bills.
Miscellaneous Service/Inquiry Request 79 Use this service, if no other service category seems to fit your situation or concern.
Mobile App Enhancement Request 754 Use this service to suggest enhancements to the City of Tampa Mobile App. The City of Tampa Mobile App is available in the Google Play Store and Apple App Store.
Mobile App Problem Notification 753 Use this service to report problems with the City of Tampa Mobile App. The City of Tampa Mobile App is available in the Google Play Store and Apple App Store.
Mosquito Control (Hillsborough County) 290 Use this service for Mosquito Control services provided by Hillsborough County.
My Government Services 813 Use this service to find information about City of Tampa services and facilities in an area of interest using mapping technology.
MyTampaGov Membership Correspondence 118 Use this service for correspondence regarding the MyTampaGov membership service. See the many benefits or register now for free a MyTampaGov account!
National Do Not Call Registry (US Gov't) 518 The National Do Not Call Registry gives you a choice about whether to receive telemarketing calls at home.
National Flood Insurance (Federal Emergency Management Agency) 464 Use this service to help identify your flood risk, estimate your insurance premium and more.
Natural Gas Bill Payments (TECO Peoples Gas) 272 Use this service to access the TECO Peoples Gas natural gas bill auto-pay service.
Natural Resources Correspondence 407 Use this service for tree related permit inquiries or natural resource questions, concerns or information.
If you want to remove a tree, determine if a tree is an exempt species that is allowed to be removed without permission, or to report a complaint on trees being removed, contact Tree Removal without Permit or Illegal Removal
Neighborhood and Community Relations 78 Use this service for general correspondence to Neighborhood and Community Relations.

Tampa’s Neighborhood and Community Relations Office works to preserve and improve the physical, social and economic health of Tampa’s neighborhoods. Our goal is to preserve established neighborhoods, stabilize those in transition and give new life to waning neighborhoods. Our office lends support to citizens during the organizational process and works with members of established associations to develop neighborhood action strategies. Neighborhood Relations serves as a contact between the Mayor, citizens and city departments.
Neighborhood Association - Official Registry Update 684 Use this service to update the Official Neighborhood Registry administered by the City of Tampas Neighborhood & Community Relations Office. By submitting your message, you are confirming that you are the elected president/neighborhood leader of your association and that you agree and comply with all of its requirements as indicated in the Official Neighborhood Guidelines.
Neighborhood Empowerment Administrator 736 Use this service to contact the Neighborhood Services Director.
Neighborhood Enhancement General Inquiries 555 Use this service for general correspondence to the Neighborhood Enhancement division.
Neighborhood Enhancement Tree Permit Draft Agendas 687 Use this service to view Neighborhood Enhancement Tree Permit Draft Agendas.
Neighborhood Maps 641 Use this service to interact with Tampa Neighborhood maps via the Find a Neighborhood facility -- both dynamic and printer ready versions.
New Business Tax Receipt Application 645 This Business Tax Application Form is the first step in applying for a business tax receipt for a new business operating in the City of Tampa. A possible on-site inspection may be required. If you need assistance completing this form, contact (813) 274-8751.

NOTE: All required fields are marked by an asterisk. Use NA for any fields that are not pertinent to your request.
Newsletter Correspondence 534 Use this service for questions or comments about newsletter subscriptions.
Newsletter Subscriptions 535 Use this service to subscribe to electronic (email) notification of newsletters, media releases, event notifications, and other items.
Noise Complaint 351 Noise or loud music complaints should be directed to the Police non-emergency number 813-231-6130. Responses through the message center may not be responded to for up to 72 hours.
Noise Complaint - Vehicle Stereo 713 Use this service for delayed reporting of vehicles observed on City of Tampa streets emitting excessively loud music.

Citizen Advisory notice:

Citizens are advised to take NO risks in obtaining tag numbers or other information for this message.
Objects on Streets, Roads, Alleys, Sidewalk, Grass Strip (Right-of-Way) 327 Use this service to report illegal objects placed within the right-of-way (on the street, alley, or immediately adjacent to the roadway), such as, railroad ties, walls or fencing, landscaping, basketball goals, private signage, paving, etc. For emergency clean-up requirements, do NOT use this service, call (813) 274-3101 24-Hours a day.
Please indicate the exact location (On street name and the two nearest intersecting street names or the nearest street address) of your concern in order to expedite the investigation.