Customer Service Center Services Listing

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Human Resources Use this service for general correspondence to Human Resources. The Director of Human Resources is responsible for the divisions of Employee Relations, Employment Services, Risk Management and Central Services.
Hunting and Fishing Licenses (State of Florida) Use this service to purchase your hunting or fishing license over the internet.
Hurricane Evacuation Zones Use this service to find your hurricane evacuation zone and other important information.
Identity Theft Resource and Response Center (State of Florida) Victims of identity theft should review Florida's Identity Theft Victim Kit, an all-in-one resource that provides victims with specific instructions for filing a police report and beginning to clear their names.
Illegal Dumping or Accumulations on Rights-of-Way/Alleyways Use this service to report illegal dumping or accumulated junk, trash, debris on publc rights-of-way or alleyways within the City of Tampa limits.

Team Up to Clean Up Tampa
The presence of illegal dumps results in a decrease of neighborhood property values.
Illegal or Snipe Sign Complaint Use this service to report a code violation related to the posting of an illegal sign, improper placement of signs (snipe signs) in the rights-of-way, attachments to utility poles or on trees, shrubs or plants.
Improper Drainage or Backup Issues Use this service to report improper drainage of drainage ditches, pipes, inlets, manholes, or culvert pipes.

Please indicate the exact location (On street name and the two nearest intersecting street names) of your concern in order to expedite the investigation.

You may also contact us via telephone 24-Hours a day at (813) 274-3101.
INET Problem Notification Use this service to report a problem or receive help with the City's internal website (INTRANET).
Insurance Licenses (State of Florida) Use this service to access the online application system for the Bureau of Agent and Agency Licensing. You may apply for a license, re-examination, duplicate license, or make a name/address change.
Intangible Personal Property Tax (State of Florida) Use this service to file and pay the State of Florida Intangible Personal Property Tax. Several options exist including: filing corporate, partnership, and fiduciary returns; filing individual and joint returns; submiting a zero tax due notification; and applying for an extension of time to file.
Intergovernmental Relations

Use this service for general correspondence to Intergovernmental Relations. Intergovernmental Relations supports the Mayor, Executive Staff and City Departments. The office coordinates legislative activities, advocate's the City of Tampa's interests with the federal and state government and other public entities. The department also promotes favorable legislative, funding and regulatory decisions.

Related links:
State and Federal agencies
The Hillsborough County Legislative Delegation
Interlocal Agreement Payments This service allows you to make a payment for a City of Tampa Interlocal Agreement.
Internal Audit Use this service for general correspondence to Internal Audit.
Internal Audit Web Pages Comments Use this service to contact the Internal Audit department with questions or comments about their webpages.
Internal Audit, Christine Glover Use this service to contact Christine Glover, Director of Internal Audit.
Christine Glover, CIA, CFE, CGAP Director

Christine Glover is the Director of Internal Audit for The City of Tampa. Her internal audit experience includes banking, insurance, and government. She previously served as the Director of Internal Audit for the South Carolina Department of Revenue and South Carolina State University. Prior to her appointment at The City of Tampa, Christine headed up the Governor’s Office of Executive Policy and Programs for former South Carolina Governor Nikki Haley.

Christine’s education includes a Bachelor’s degree in Accounting from South Carolina State University, a Master of Business Administration from Webster University, and a Master of Science Degree in Strategic Studies from the Army War College. She holds the following professional designations: Certified Internal Auditor, Certified Government Audit Professional, and Certified Fraud Examiner.

Christine is retired from the South Carolina Army National Guard where she served 29 ½ years and held the rank of Colonel.

Internal Audit, Vivian Walker Use this service to contact Vivian Walker, Auditor.
Vivian Walker, CGAP, CICA Senior Auditor Vivian Walker joined the Internal Audit Department in March 1993. Prior to her employment with the City of Tampa, Vivian was an Internal Auditor with the now defunct Barnett Banks, Incorporated. Vivian has a Bachelor of Science Degree in Accounting from Florida State University. Vivian currently has certifications as a Certified Government Auditing Professional and Certified Internal Controls Auditor. Professional affiliations include the Institute of Internal Auditors, Association of Certified Fraud Examiners, and Association of Local Government Auditors.
Internet Crime Complaint (US Gov't) Use this service to file a complaint with the Internet Crime Complaint Center (IC3). The mission of the Internet Crime Complaint Center is to provide the public with a reliable and convenient reporting mechanism to submit information to the Federal Bureau of Investigation concerning suspected Internet-facilitated criminal activity and to develop effective alliances with law enforcement and industry partners.
Interpreter Service Request (City of Tampa Services)

Use this service to request an interpreter for anyone participating (speaking) at any City of Tampa public hearing or meeting of a body, board, or magistrate. To ensure that your request for an interpreter can be considered, please submit your request at least 48 hours in advance of the scheduled public hearing

Please note that the City of Tampa may not be able to accommodate any request received less than 48 hours before the scheduled public hearing or meeting.

Interstate Historic Preservation Trust Fund Advisory Committee Agendas View Interstate Historic Preservation Trust Fund Advisory Committee Agendas.
Jail Inquiry (Hillsborough County Sheriffs Office) Use this service to find out who's in jail through the Hillsborough County Sheriff's Office.
Janna Stephens Use this service to contact Janna Stephens, CMP, Convention Services Manager.
JHS Award Nomination Form 2007 (Inactive) Use this service to submit a nomination for the JOSEPHINE HOWARD STAFFORD MEMORIAL AWARD as part of the City of Tampa's 2007 Women's History Month Celebration. The award recognizes a current or former City of Tampa female employee, with a minimum of five years of service to the City and best meets the Award criteria.

Completed nominations will be accepted thru February 9, 2007 at 5:00 pm. The Women's History Month Celebration will be held March 16, 2007 from 11 am – noon at the Tampa Convention Center.

Award Criteria

  • Be a pioneer in her field OR excel in a career field OR professional level where women are underrepresented AND
  • Demonstrate commitment to her career through active involvement in professional associations and organizations AND
  • Demonstrate a commitment to community service through volunteer activities that are in addition to her professional duties.
John Jaszcar Use this service to contact Shirley Copeland, Exhibit Services Representative.
Land Development Coordination and Zoning Use this service for general correspondence to Land Development Coordination & Zoning.
Leah Hussey Use this service to contact Leah Hussey, Convention Services Manager.
Learey Technical Center (Hillsborough County School District) Use this service to view the Learey Technical Center web site. Learey Technical Center offers over 25 long-term training programs in health occupations, industrial education, and public service for adults. They have an extensive list of short term programs which provide training for new careers, supplemental training for those currently employed, and continuing education (CEUs) for health occupations and industrial education as well as CPEs for Certified Public Accountants (CPAs).
License and Permit Index (State of Florida) Use this service to access Florida's state agency license and permit index.
Lisa Reitan Use this service to contact Lisa Reitan, Assistant to Director of Convention Services.
Litter Abatement Use this service to have litter and trash removed from various intersections, roadways, public right-of-ways and parks.

Team Up to Clean Up Tampa
Reducing litter in our communities will improve our environment and contribute to a better quality of life.
Logistics and Asset Management Use this service to request assistance from the Director of Logistics and Asset Management.
Lost Animals (Hillsborough County) Use this service if your pet is missing. Visit Animal Services as one of the first steps to recovering your pet.
MacDill Air Force Base (US Gov't) Use this service to link to MacDill Air Force Base, home of the 6th Air Mobility Wing.
Manhole, Grate, Inlet Top or Headwall Issues Use this service to report a manhole, grate, inlet top or headwall that is damaged or needs replacement.

Please indicate the exact location (On street name and the two nearest intersecting street names) of your concern in order to expedite the investigation.

You may also contact us via telephone 24-Hours a day at (813) 274-3101.
MapInfo ProViewer (Pitney Bowes Business Insight) Use this service to download the free MapInfo ProViewer.
Maps (State of Florida) Use this service to lookup road, shelter storm surge information and evacuation routes and zones. The map pages provide citizens with current and accurate information which can be used to prepare for and recover from disasters.
Maps and Directions for Tampa Area Use this service to view maps and get directions to points of interest in Tampa.
Marketing & Communications Office Use this service for general correspondence to the City of Tampa Marketing & Communications Office. This office is responsible for disseminating information to the media and the public as it relates to the City of Tampa's administration initiatives, events and programs. The Director of Marketing & Communications also serves in an advisory capacity to the Mayor. The division includes Design & Publications, the city's in-house graphics team, and the Office of Digital and Media Services.
Marriage Licenses (Hillsborough County Clerk of the Circuit Court) Use this service for information about obtaining a marriage license. The Hillsborough County Clerk of the Circuit Court acts as an agent for the State of Florida for issuing licenses per Florida Statute 741.
Mayor Jane Castor's Office Use this service for general correspondence to the City of Tampa Mayor's Office. The Mayor's Office provides services required of the executive branch of City government including administrative functions and public relations.

The department is responsible for providing direction to department heads, administering ordinances and resolutions of City Council, meeting the public and providing information on matters of community concern. The Mayor, as Chief Executive Officer, provides guidance and executive approval of the annual budget and long range planning for the City.

Would you like the Mayor to attend or speak at your event? Submit request here.
Mayor's African American Advisory Council (MAAAC) Use this service to contact the Mayor's African American Advisory Council coordinator. The office hosts monthly meetings of the MAAAC and participates in scheduled community forums.
Mayor's Event Attendance Request For events requesting the Mayor’s attendance, please complete the form below. NOTE: Your event request will be processed in the Mayor’s Office. No phone call is required - you will receive notification from our office as soon as possible from the date each request is received.
Mayor's Hispanic Advisory Council (Consejo Hispano de la Alcaldia) Use this service for general correspondence to the Mayor's Hispanic Advisory Council. Utilizar este servicio para correspondencia general al Consejo Hispano de la Alcaldia.
Mayor's Hispanic Heritage Committee (MHHC) Use this service if you are interested in information about the Mayor's Hispanic Heritage Committe.
Mayor's Youth Corps Use this service to obtain more information about community service projects and involvement in the Mayor's Youth Corps
McKay Bay Autoscale Payments Use this service to make a payment toward your McKay Bay Autoscale account.
MDT Website Enhancement Request Use this service to request changes to the TPD Mobile Data Terminal (MDT) web site.
Medicaid (State of Florida) Use this service to access the State of Florida site for Medicaid. Medicaid is the state and federal partnership that provides health coverage for selected categories of people with low incomes. Its purpose is to improve the health of people who might otherwise go without medical care for themselves and their children. Medicaid is different in every state.
Medicare (US Gov't) Use this service to access the U.S. government site for Medicare. Medicare is the federal health insurance program for: people 65 years of age or older, certain younger people with disabilities, and people with End-Stage Renal Disease (permanent kidney failure with dialysis or a transplant, sometimes called ESRD).
Minority Business Development Use this service for general correspondence to Minority Business Development. The Minority Business Development program facilitates contract opportunities in construction, professional services and goods, and non-professional services for women and minority business firms that are certified to do business with the City of Tampa.
Miray Holmes Use this service to contact Miray Holmes, Community Partnerships & Neighborhood Engagement Manager.