Customer Service Center Services Listing

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Miscellaneous Accounts Receivable Payments 783 This service allows you to make a payment for a City of Tampa Oracle/Miscellaneous Accounts Receivable invoice. This includes: Police Extra Duty, Police False Alarms, Fire False Alarms, Fire Inspections, Fire Permits, McKay Bay Autoscale, Wastewater Disposals, Water Portable Meters, Water Connections, Interlocal Agreements, and Other Miscellaneous Bills.
Miscellaneous Service/Inquiry Request 79 Use this service, if no other service category seems to fit your situation or concern.
Mobile App Enhancement Request 754 Use this service to suggest enhancements to the City of Tampa Mobile App. The City of Tampa Mobile App is available in the Google Play Store and Apple App Store.
Mobile App Problem Notification 753 Use this service to report problems with the City of Tampa Mobile App. The City of Tampa Mobile App is available in the Google Play Store and Apple App Store.
Mosquito Control (Hillsborough County) 290 Use this service for Mosquito Control services provided by Hillsborough County.
My Government Services 813 Use this service to find information about City of Tampa services and facilities in an area of interest using mapping technology.
MyTampaGov Membership Correspondence 118 Use this service for correspondence regarding the MyTampaGov membership service. See the many benefits or register now for free a MyTampaGov account!
National Do Not Call Registry (US Gov't) 518 The National Do Not Call Registry gives you a choice about whether to receive telemarketing calls at home.
National Flood Insurance (Federal Emergency Management Agency) 464 Use this service to help identify your flood risk, estimate your insurance premium and more.
Natural Gas Bill Payments (TECO Peoples Gas) 272 Use this service to access the TECO Peoples Gas natural gas bill auto-pay service.
Natural Resources Correspondence 407 Use this service for tree related permit inquiries or natural resource questions, concerns or information.
If you want to remove a tree, determine if a tree is an exempt species that is allowed to be removed without permission, or to report a complaint on trees being removed, contact Tree Removal without Permit or Illegal Removal
Neighborhood and Community Relations 78 Use this service for general correspondence to Neighborhood and Community Relations.

Tampa’s Neighborhood and Community Relations Office works to preserve and improve the physical, social and economic health of Tampa’s neighborhoods. Our goal is to preserve established neighborhoods, stabilize those in transition and give new life to waning neighborhoods. Our office lends support to citizens during the organizational process and works with members of established associations to develop neighborhood action strategies. Neighborhood Relations serves as a contact between the Mayor, citizens and city departments.
Neighborhood Association - Official Registry Update 684 Use this service to update the Official Neighborhood Registry administered by the City of Tampas Neighborhood & Community Relations Office. By submitting your message, you are confirming that you are the elected president/neighborhood leader of your association and that you agree and comply with all of its requirements as indicated in the Official Neighborhood Guidelines.
Neighborhood Empowerment Administrator 736 Use this service to contact the Neighborhood Services Director.
Neighborhood Enhancement General Inquiries 555 Use this service for general correspondence to the Neighborhood Enhancement division.
Neighborhood Enhancement Tree Permit Draft Agendas 687 Use this service to view Neighborhood Enhancement Tree Permit Draft Agendas.
Neighborhood Maps 641 Use this service to interact with Tampa Neighborhood maps via the Find a Neighborhood facility -- both dynamic and printer ready versions.
New Business Tax Receipt Application 645 This Business Tax Application Form is the first step in applying for a business tax receipt for a new business operating in the City of Tampa. A possible on-site inspection may be required. If you need assistance completing this form, contact (813) 274-8751.

NOTE: All required fields are marked by an asterisk. Use NA for any fields that are not pertinent to your request.
Newsletter Correspondence 534 Use this service for questions or comments about newsletter subscriptions.
Newsletter Subscriptions 535 Use this service to subscribe to electronic (email) notification of newsletters, media releases, event notifications, and other items.
Noise Complaint 351 Noise or loud music complaints should be directed to the Police non-emergency number 813-231-6130. Responses through the message center may not be responded to for up to 72 hours.
Noise Complaint - Vehicle Stereo 713 Use this service for delayed reporting of vehicles observed on City of Tampa streets emitting excessively loud music.

Citizen Advisory notice:

Citizens are advised to take NO risks in obtaining tag numbers or other information for this message.
Objects on Streets, Roads, Alleys, Sidewalk, Grass Strip (Right-of-Way) 327 Use this service to report illegal objects placed within the right-of-way (on the street, alley, or immediately adjacent to the roadway), such as, railroad ties, walls or fencing, landscaping, basketball goals, private signage, paving, etc. For emergency clean-up requirements, do NOT use this service, call (813) 274-3101 24-Hours a day.
Please indicate the exact location (On street name and the two nearest intersecting street names or the nearest street address) of your concern in order to expedite the investigation.
Official Records of City Council Agendas and Meeting Minutes 279 Use this service to request copies of official records pertaining to City Council agendas and meeting minutes.
Online Credit Card Payment Questions 493 Use this service for questions or to report problems with credit card payments made online for any of the City of Tampa's online payment services. You may also contact us by telephone at 813-274-8252 during normal business hours of 8:00am - 5:00pm on weekdays.
Online Event Payments 782 Use this service to make payments related to certain City sponsored events, such as the Latinos Unidos Luncheon , Mayor's Alliance for Persons with Disabilities, Mayor’s Alliance Job Fair, and MHAC Latinos Unidos Scholarship Endowment Fund.
Online NewsCenter 506 The Online NewsCenter is a central repository for news and information about the City of Tampa.
Ordinances 502 Use this service to view a list of ordinances enacted by Tampa City Council.
Ordinances, Official Agendas and Meeting Minutes, other current city records 276 Use this service to request copies of Ordinances, Meeting Minutes, or other current city records from the City Clerk's office. Historical records should be requested from the Archivist.
Overgrown Lot or Yard Complaint 91 Use this service to report a code violation related to an overgrown lot/yard. Overgrowth includes, but is not limited to: shrubs, trees, vines, bushes and weeds.

For information on WetLands (EPC)
Overlay District Inquiries 336 Use this service to submit inquiries about the location of Overlay Districts and the specific regulations in effect.
Parking 98 Use this service for general correspondence to Parking. The Parking Division of the Department of Public Works is responsible for the operation of all City of Tampa public parking.

The Division develops parking policy and specific facility expansion plans to serve the parking demand in the central business district and adjacent commercial areas.
Parking - Application For Monthly Permit 560 Use this service to apply for a monthly parking permit at one of the City of Tampa public parking facilities. For additional monthly parking information, please see Garage and Lot Locations and Hourly Rates or the Garages & Lots Map. You may also renew an existing monthly parking permit.
Parking - Daily Parking Chaser Tickets Reorders 777 Use this service to reorder validation (chaser) tickets for established accounts. New accounts have to use the daily parking validation form.
Parking - Garages & Lots Map 640 Use this service to view locations of City operated parking garages and lots.
Parking - Internal Department Chaser Ticket Reorder Request 778 Use this service for City of Tampa internal department reorders only.
Parking - Monthly Permit Online Payments 194 Use this service to pay for a monthly parking permit.
Parking - Online Payment Questions 187 Use this service for questions about online payments for Monthly Parking or Parking Tickets.
Parking - Request for Daily Parking Billed Account 775 Use this service to request a Reoccurring Monthly Billed Validation Account. Daily Parking Validations (Chaser) tickets are available for use at all of the City of Tampa Parking garage locations. Daily Parking chaser tickets are used by surrounding business, offices, and agencies to validate parking for their customers or employees.
Parking - Request for Special Event Parking 776 Use this service to make a request for Special Event Parking Validations. Special Event Validation (Chaser) tickets are available for use at all of the City of Tampa Parking garage locations. These tickets are used for single or multiple day events to cover all parking charges for your event guests. These tickets will cover either the hourly charge or event rate charge for the facility. This is not used for monthly reoccurring billed account tickets. Please use the Daily Billed Account service for this.
Parking - Ticket Inquiries and Online Payments 195 Use this service to search and pay for parking tickets.
Parking: ON-Street Meter Rentals (Downtown Tampa/Ybor) 833 Use this service to request on-street meter rentals for Downtown Tampa or Ybor City.
Parks - locate ball fields, tennis courts and more 231 Use this service to find information about City parks and recreation facilities, including which ones have beaches, boat ramps, tennis courts or any of the many other amenities offered by the City's Parks & Recreation Department.
Parks and Recreation 65 Use this service for general information or to inquire about programs and services available through Tampa Parks & Recreation Department. If you have any technical questions or need help with online registration or your household account please use this service.
Parks and Recreation Online Registration Account 728 Use this service to submit questions, concerns or inquiries regarding your Parks and Recreation WebTrac household account.
Parks and Recreation Programs 721 Use this service to sign up for Parks and Recreation classes and programs such as after school, day camp, gymnastics, aquatics, athletic leagues, fitness and more.
Participating Organization Questions and Updates 821 Use this service for questions or comments regarding Participating Organizations with an interest in land development decisions, or to update your Participating Organization registration information.
Patrol Division One 524 Use this service to redirect requests from another TPD service to the appropriate Patrol Divison. This service is for internal TPD purposes ONLY
Patrol Division Three 526 Use this service to redirect requests from another TPD service to the appropriate Patrol Divison. This service is for internal TPD purposes ONLY
Patrol Division Two 525 Use this service to redirect requests from another TPD service to the appropriate Patrol Divison. This service is for internal TPD purposes ONLY