Customer Service Center Services Listing

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Miscellaneous Accounts Receivable Inquiries Use this service to inquire about miscellaneous accounts receivable invoices ONLY. These include Police Extra Duty, Police False Alarms, Fire False Alarms, Fire Inspections, Fire Permits, Wastewater Disposals, Water Connections, Interlocal Agreements, and Other Miscellaneous Bills.

Please note: Payments for McKay Bay Autoscale and Water Portable Meters have been moved to the City of Tampa's Customer Self Service Site

Reminder: City of Tampa online payment (ecommerce) services are not available during certain hours due to normally scheduled maintenance activities according to the schedule below. If your business transaction has a due date associated with it, it is your responsibility to ensure that your payment is made by that due date. Delays caused by unavailability of any online service DO NOT warrant the reversal of late fees, as payments may also be made by other means, such as postal mail and walk-in during normal business hours.

Miscellaneous Accounts Receivable Payments This service allows you to make a payment for a City of Tampa Oracle/Miscellaneous Accounts Receivable invoice. This includes: Police Extra Duty, Police False Alarms, Fire False Alarms, Fire Inspections, Fire Permits, McKay Bay Autoscale, Wastewater Disposals, Water Portable Meters, Water Connections, Interlocal Agreements, and Other Miscellaneous Bills.
Miscellaneous Service/Inquiry Request Use this service, if no other service category seems to fit your situation or concern.
Mobile App Enhancement Request Use this service to suggest enhancements to the City of Tampa Mobile App. The City of Tampa Mobile App is available in the Google Play Store and Apple App Store.
Mobile App Problem Notification Use this service to report problems with the City of Tampa Mobile App. The City of Tampa Mobile App is available in the Google Play Store and Apple App Store.
Mosquito Control (Hillsborough County) Use this service for Mosquito Control services provided by Hillsborough County.
My Government Services Use this service to find information about City of Tampa services and facilities in an area of interest using mapping technology.
MyTampaGov Membership Correspondence Use this service for correspondence regarding the MyTampaGov membership service. See the many benefits or register now for free a MyTampaGov account!
National Do Not Call Registry (US Gov't) The National Do Not Call Registry gives you a choice about whether to receive telemarketing calls at home.
National Flood Insurance (Federal Emergency Management Agency) Use this service to help identify your flood risk, estimate your insurance premium and more.
Natural Gas Bill Payments (TECO Peoples Gas) Use this service to access the TECO Peoples Gas natural gas bill auto-pay service.
Natural Resources Correspondence Use this service for tree related permit inquiries or natural resource questions, concerns or information.
If you want to remove a tree, determine if a tree is an exempt species that is allowed to be removed without permission, or to report a complaint on trees being removed, contact Tree Removal without Permit or Illegal Removal
Neighborhood and Community Relations Use this service for general correspondence to Neighborhood and Community Relations.

Tampa’s Neighborhood and Community Relations Office works to preserve and improve the physical, social and economic health of Tampa’s neighborhoods. Our goal is to preserve established neighborhoods, stabilize those in transition and give new life to waning neighborhoods. Our office lends support to citizens during the organizational process and works with members of established associations to develop neighborhood action strategies. Neighborhood Relations serves as a contact between the Mayor, citizens and city departments.
Neighborhood Association - Official Registry Update Use this service to update the Official Neighborhood Registry administered by the City of Tampas Neighborhood & Community Relations Office. By submitting your message, you are confirming that you are the elected president/neighborhood leader of your association and that you agree and comply with all of its requirements as indicated in the Official Neighborhood Guidelines.
Neighborhood Empowerment Administrator Use this service to contact the Neighborhood Services Director.
Neighborhood Enhancement General Inquiries Use this service for general correspondence to the Neighborhood Enhancement division.
Neighborhood Enhancement Tree Permit Draft Agendas Use this service to view Neighborhood Enhancement Tree Permit Draft Agendas.
Neighborhood Maps Use this service to interact with Tampa Neighborhood maps via the Find a Neighborhood facility -- both dynamic and printer ready versions.
New Business Tax Receipt Application This Business Tax Application Form is the first step in applying for a business tax receipt for a new business operating in the City of Tampa. A possible on-site inspection may be required. If you need assistance completing this form, contact (813) 274-8751.

NOTE: All required fields are marked by an asterisk. Use NA for any fields that are not pertinent to your request.
Newsletter Correspondence Use this service for questions or comments about newsletter subscriptions.
Newsletter Subscriptions Use this service to subscribe to electronic (email) notification of newsletters, media releases, event notifications, and other items.
Noise Complaint Noise or loud music complaints should be directed to the Police non-emergency number 813-231-6130. Responses through the message center may not be responded to for up to 72 hours.
Noise Complaint - Vehicle Stereo Use this service for delayed reporting of vehicles observed on City of Tampa streets emitting excessively loud music.

Citizen Advisory notice:

Citizens are advised to take NO risks in obtaining tag numbers or other information for this message.
Objects on Streets, Roads, Alleys, Sidewalk, Grass Strip (Right-of-Way) Use this service to report illegal objects placed within the right-of-way (on the street, alley, or immediately adjacent to the roadway), such as, railroad ties, walls or fencing, landscaping, basketball goals, private signage, paving, etc. For emergency clean-up requirements, do NOT use this service, call (813) 274-3101 24-Hours a day.
Please indicate the exact location (On street name and the two nearest intersecting street names or the nearest street address) of your concern in order to expedite the investigation.
Official Records of City Council Agendas and Meeting Minutes Use this service to request copies of official records pertaining to City Council agendas and meeting minutes.
Online Credit Card Payment Questions Use this service for questions or to report problems with credit card payments made online for any of the City of Tampa's online payment services. You may also contact us by telephone at 813-274-8252 during normal business hours of 8:00am - 5:00pm on weekdays.
Online Event Payments Use this service to make payments related to certain City sponsored events, such as the Latinos Unidos Luncheon , Mayor's Alliance for Persons with Disabilities, Mayor’s Alliance Job Fair, and MHAC Latinos Unidos Scholarship Endowment Fund.
Online NewsCenter The Online NewsCenter is a central repository for news and information about the City of Tampa.
Ordinances Use this service to view a list of ordinances enacted by Tampa City Council.
Ordinances, Official Agendas and Meeting Minutes, other current city records Use this service to request copies of Ordinances, Meeting Minutes, or other current city records from the City Clerk's office. Historical records should be requested from the Archivist.
Overgrown Lot or Yard Complaint Use this service to report a code violation related to an overgrown lot/yard. Overgrowth includes, but is not limited to: shrubs, trees, vines, bushes and weeds.

For information on WetLands (EPC)
Overlay District Inquiries Use this service to submit inquiries about the location of Overlay Districts and the specific regulations in effect.
Parking Use this service for general correspondence to Parking. The Parking Division of the Department of Public Works is responsible for the operation of all City of Tampa public parking.

The Division develops parking policy and specific facility expansion plans to serve the parking demand in the central business district and adjacent commercial areas.
Parking - Application For Monthly Permit Use this service to apply for a monthly parking permit at one of the City of Tampa public parking facilities. For additional monthly parking information, please see Garage and Lot Locations and Hourly Rates or the Garages & Lots Map. You may also renew an existing monthly parking permit.
Parking - Daily Parking Chaser Tickets Reorders Use this service to reorder validation (chaser) tickets for established accounts. New accounts have to use the daily parking validation form.
Parking - Garages & Lots Map Use this service to view locations of City operated parking garages and lots.
Parking - Internal Department Chaser Ticket Reorder Request Use this service for City of Tampa internal department reorders only.
Parking - Monthly Permit Online Payments Use this service to pay for a monthly parking permit.
Parking - Online Payment Questions Use this service for questions about online payments for Monthly Parking or Parking Tickets.
Parking - Request for Daily Parking Billed Account Use this service to request a Reoccurring Monthly Billed Validation Account. Daily Parking Validations (Chaser) tickets are available for use at all of the City of Tampa Parking garage locations. Daily Parking chaser tickets are used by surrounding business, offices, and agencies to validate parking for their customers or employees.
Parking - Request for Special Event Parking Use this service to make a request for Special Event Parking Validations. Special Event Validation (Chaser) tickets are available for use at all of the City of Tampa Parking garage locations. These tickets are used for single or multiple day events to cover all parking charges for your event guests. These tickets will cover either the hourly charge or event rate charge for the facility. This is not used for monthly reoccurring billed account tickets. Please use the Daily Billed Account service for this.
Parking - Ticket Inquiries and Online Payments Use this service to search and pay for parking tickets.
Parking: ON-Street Meter Rentals (Downtown Tampa/Ybor) Use this service to request on-street meter rentals for Downtown Tampa or Ybor City.
Parks - locate ball fields, tennis courts and more Use this service to find information about City parks and recreation facilities, including which ones have beaches, boat ramps, tennis courts or any of the many other amenities offered by the City's Parks & Recreation Department.
Parks and Recreation Use this service for general information or to inquire about programs and services available through Tampa Parks & Recreation Department. If you have any technical questions or need help with online registration or your household account please use this service.
Parks and Recreation Online Registration Account Use this service to submit questions, concerns or inquiries regarding your Parks and Recreation WebTrac household account.
Parks and Recreation Programs Use this service to sign up for Parks and Recreation classes and programs such as after school, day camp, gymnastics, aquatics, athletic leagues, fitness and more.
Participating Organization Questions and Updates Use this service for questions or comments regarding Participating Organizations with an interest in land development decisions, or to update your Participating Organization registration information.
Patrol Division One Use this service to redirect requests from another TPD service to the appropriate Patrol Divison. This service is for internal TPD purposes ONLY
Patrol Division Three Use this service to redirect requests from another TPD service to the appropriate Patrol Divison. This service is for internal TPD purposes ONLY