Customer Service Center Services Listing

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Official Records of City Council Agendas and Meeting Minutes 279 Use this service to request copies of official records pertaining to City Council agendas and meeting minutes.
Online Credit Card Payment Questions 493 Use this service for questions or to report problems with credit card payments made online for any of the City of Tampa's online payment services. You may also contact us by telephone at 813-274-8252 during normal business hours of 8:00am - 5:00pm on weekdays.
Online Event Payments 782 Use this service to make payments related to certain City sponsored events, such as the Latinos Unidos Luncheon , Mayor's Alliance for Persons with Disabilities, Mayor’s Alliance Job Fair, and MHAC Latinos Unidos Scholarship Endowment Fund.
Online NewsCenter 506 The Online NewsCenter is a central repository for news and information about the City of Tampa.
Ordinances 502 Use this service to view a list of ordinances enacted by Tampa City Council.
Ordinances, Official Agendas and Meeting Minutes, other current city records 276 Use this service to request copies of Ordinances, Meeting Minutes, or other current city records from the City Clerk's office. Historical records should be requested from the Archivist.
Overgrown Lot or Yard Complaint 91 Use this service to report a code violation related to an overgrown lot/yard. Overgrowth includes, but is not limited to: shrubs, trees, vines, bushes and weeds.

For information on WetLands (EPC)
Overlay District Inquiries 336 Use this service to submit inquiries about the location of Overlay Districts and the specific regulations in effect.
Parking 98 Use this service for general correspondence to Parking. The Parking Division of the Department of Public Works is responsible for the operation of all City of Tampa public parking.

The Division develops parking policy and specific facility expansion plans to serve the parking demand in the central business district and adjacent commercial areas.
Parking - Application For Monthly Permit 560 Use this service to apply for a monthly parking permit at one of the City of Tampa public parking facilities. For additional monthly parking information, please see Garage and Lot Locations and Hourly Rates or the Garages & Lots Map. You may also renew an existing monthly parking permit.
Parking - Daily Parking Chaser Tickets Reorders 777 Use this service to reorder validation (chaser) tickets for established accounts. New accounts have to use the daily parking validation form.
Parking - Garages & Lots Map 640 Use this service to view locations of City operated parking garages and lots.
Parking - Monthly Permit Online Payments 194 Use this service to pay for a monthly parking permit.
Parking - Online Payment Questions 187 Use this service for questions about online payments for Monthly Parking or Parking Tickets.
Parking - Request for Daily Parking Billed Account 775 Use this service to request a Reoccurring Monthly Billed Validation Account. Daily Parking Validations (Chaser) tickets are available for use at all of the City of Tampa Parking garage locations. Daily Parking chaser tickets are used by surrounding business, offices, and agencies to validate parking for their customers or employees.
Parking - Request for Special Event Parking 776 Use this service to make a request for Special Event Parking Validations. Special Event Validation (Chaser) tickets are available for use at all of the City of Tampa Parking garage locations. These tickets are used for single or multiple day events to cover all parking charges for your event guests. These tickets will cover either the hourly charge or event rate charge for the facility. This is not used for monthly reoccurring billed account tickets. Please use the Daily Billed Account service for this.
Parking - Ticket Inquiries and Online Payments 195 Use this service to search and pay for parking tickets.
Parking: ON-Street Meter Rentals (Downtown Tampa/Ybor) 833 Use this service to request on-street meter rentals for Downtown Tampa or Ybor City.
Parks - locate ball fields, tennis courts and more 231 Use this service to find information about City parks and recreation facilities, including which ones have beaches, boat ramps, tennis courts or any of the many other amenities offered by the City's Parks & Recreation Department.
Parks and Recreation 65 Use this service for general information or to inquire about programs and services available through Tampa Parks & Recreation Department. If you have any technical questions or need help with online registration or your household account please use this service.
Parks and Recreation Online Registration Account 728 Use this service to submit questions, concerns or inquiries regarding your Parks and Recreation WebTrac household account.
Parks and Recreation Programs 721 Use this service to sign up for Parks and Recreation classes and programs such as after school, day camp, gymnastics, aquatics, athletic leagues, fitness and more.
Participating Organization Questions and Updates 821 Use this service for questions or comments regarding Participating Organizations with an interest in land development decisions, or to update your Participating Organization registration information.
Picnic Shelter Requests 696 Please use this service to submit a reservation request for a picnic shelter. This service will not reserve the picnic shelter. A Customer Service Representative will contact you directly within three (3) business days to complete the transaction.

Before proceeding with this request, please read the Shelter and Open Space Rules.

Planning and Development Services Administration 608 Use this service for general correspondence to the Planning and Development Services Administration.
Planning and Urban Design General Inquiries 33 Use this service for general correspondence to Planning and Urban Design. The Planning & Urban Design Division is comprised of multiple disciplines that are directly related to current and long-range planning and development projects throughout the City of Tampa. The Division serves as the lead for nine (9) primary focus areas, which include Long Range & Strategic Planning, Community Planning & Form Based Codes, Transportation Planning & Development Review, Right-of-Way Permitting & Maintenance of Traffic Planning, Natural Resources & Urban Forest Management Planning, Urban Design Review for Special & Overlay Districts, Development Code Writing, Alcoholic Beverage Records Management, and GIS Planning & Analysis.
Note: The City of Tampa has no rental properties. All rental assistance programs in the City of Tampa are handled by the Tampa Housing Authority a separate, federal agency. If you have questions or concerns regarding rental units or the Section 8 program, contact the Tampa Housing Authority at (813) 253-0551 or thru the website
Poison Control Centers (American Association of) 469 Use this service to obtain information about poison prevention and poison control centers.
Police 67

Use this service for general correspondence to Tampa Police Department. The Tampa Police Department, located on Florida's gulf coast, is responsible for ensuring the protection, safety and welfare of city residents and visitors; providing protection of property; and preventing crime. The department employs nearly 1000 sworn law enforcement personnel and over 300 civilian staff.

For employment questions review the links below. If your question can not be answered contact the Tampa Police Department - Personnel Bureau

Current Openings
Police Officer Required Documents

Police Bicycle Registration 723 Use this service to register your bicycle with the Tampa Police Department. This form is for only those bicycles currently in your possession. If your bicycle was recently stolen, please submit an offense report by calling 813-231-6130.
Police Calls for Service 232 Use this service to view Tampa Police Department calls for service.
Police Calls for Service Map 597 Use this service to view a map of Tampa Police Department calls for service.
Police Citizen's Academy 709 Use this service to obtain more more information regarding our Citizen's Academy.
Police Community Affairs Unit 191 Use this service to obtain information about protecting yourself and your property against crime and crime prevention programs.
Police Delayed Crime Reporting 117 Delayed Crime Reporting is handled by each TPD Patrol District and can be contacted by calling (813) 276-3205. Forms that may be filled-out and submitted to TPD include Supplemental Property Loss, False Offense Affidavit, Alarm User Registration, Complaint Withdrawal Affidavit, Missing Persons Affidavit, Failure to Return Hired Vehicle, and Vehicle Stolen from Inventory.
Police Extra Duty Payments 796 This service allows you to make a payment for City of Tampa Police Extra Duty.
Police False Alarm Payments 797 This service allows you to make a payment for City of Tampa Police False Alarms.
Police Liaison: Hispanic 748 Use this service to connect with the Police department's Hispanic Liaisons
Police Liaison: LGBT (Lesbian, Gay, Bi-Sexual, and Transgendered 747 Use this service to connect with the Police department's Lesbian, Gay, Bi-Sexual and Transgendered Liaison.
Police Liaison: South Howard (SOHO) 750 Use this service to connect with the officers patrolling the South Howard corridor.
Police Liaison: Westshore Alliance 751 Use this service to connect with the department's Westshore Alliance liaison.
Police Liaison: Ybor City/Channelside 749 Use this service to connect with the Police department's Ybor City/Channelside Liaison
Police Media Relations Office 208 Use this service to contact the Tampa Police Department Public Information Coordinator's Office.
Police Mounted Patrol 405 Use this service to contact the Police Mounted Patrol Coordinator.
Police Personnel Bureau 190

Use this service to request information regarding employment with Tampa Police Department that is not available through one of the links below.

Current Openings
Police Records Section 624 Use this service to contact the Tampa Police Department's Records Section. The Records Section is responsible for the entry and preparation of reports (including traffic crash reports), for reporting crime to the State of Florida.
Police Traffic Accident Report Online Request and Payment 196 Use this service to request and pay for police traffic accident reports.
Police Traffic Related Advisories 233 Use this service to view Tampa Police Department traffic related calls for service (advisories).
Police Traffic Related Advisories Map 598 Use this service to view a map of Tampa Police Department traffic related calls for service (advisories).
Police Vacation Watch Request 819 Use this service to request that a zone police officer check your home if time permits on his/her tour of duty while you are on vacation. Please be advised that this service is not a guarantee that your home will be safe from any type of crime or natural disaster. If long term watches are requested (over 2 weeks) the home will be checked at least once a week. Please submit this request at least 4-5 business days before your departure, if possible.
Pothole, Cave-In or Sinking Area Repair 106 Use this service to report a pothole, cave-in, dip, or depression (sinking area) in the street pavement or in the shoulder or the parkway. The City’s performance standard is to repair potholes within three business days after notification.

Please specify the (On street name and the two nearest intersecting street names or the nearest street address), in order to expedite the repair.

You may also contact us via telephone at (813) 274-3101.