Customer Service Center Services Listing

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Prison - Offender Information Search (State of Florida Dept of Corrections) 263 Use this service to access the Florida Department of Corrections records inquiry service to assist in locating an offender.
Property Appraiser (Hillsborough County) 563 Use this service to access the Hillsborough County Property Appraiser web site. The Property Appraiser is the elected officer responsible for determining the just value of all real and tangible property in the County; locate, identify, and accurately appraise all properties subject to ad valorem taxes; maintain property value roll equity; and to process allowable exemptions.
Property Conditions Analysis 312 Use this service to inquire about property you are considering purchasing within the City of Tampa limits and want some due diligence information regarding its history within the information that Fire Rescue has access.
- Information may include, but not be comprehensive, such as outstanding fire code violations, hazardous material incidents, etc.
- Be advised there is a $15 minimum charge for the each 1/2 hour or portion thereof of research. Additional charges may apply.

To determine if your property is within the City limits and to obtain additional information about the property, you may also go to:
- City of Tampa Maps and Directions
- Hillsborough County Property Appraiser

Property Lien and Expenditure Search 804 Use this service to search for settlement information for city liens and expenditures against real property.
Property Lien and Expenditure Search 805 Use this service to search for settlement information for city liens and expenditures against real property.
Property Lien and Expenditure Search (Conduits) 803 Use this service to search for settlement information for city liens and expenditures against real property. The City provides information via the Internet using a system called Conduits which is operated and supported by Net Assets Corporation. Upon payment of a fee, you will enter the property’s address, folio number, or PIN. You will then receive an electronic report providing the utility balances against the property. Code enforcement liens and expenditures against the property will be responded to in the Conduits web application within 7 business days. For assistance, please contact Net Assets Corporation at (541) 485-8876 or by email, info@nassets.net
Property Tax Payments (Hillsborough County) 536 Use this service to access the Hillsborough County Tax Collector Online Inquiry and Payment System.
Property Tax Records (Hillsborough County) 267 Use this service to access the Hillsborough County Property Appraiser Online Inquiry System.
Prostitution Complaint 330 Use this service to report issues related to prostitution activity in the City.
Public Meetings Calendar 463 Use this service to view announcements of public meetings.
Public Records Search (Hillsborough County Clerk of the Circuit Court) 258 Use this service to access the Clerk of the Circuit Court of Hillsborough County's Index of the Official Records of Hillsborough County, Florida. The Index is a guide to the information contained within the records referenced in an underlying public document.
Public Works Architectural/Engineering Agreements 435 Use this service to request information about Public Works Architectural/Engineering agreements.
Public Works Facilities Management 436 Use this service if you have a question concerning telecommunication services, security, and maintenance for any of the downtown facilities.
Purchasing 70

Use this service to ask purchasing related questions or requests. The Purchasing Department is responsible for administering the Bid and RFP process for the acquisition of goods and services for the City of Tampa.

To obtain current information about doing business with the City of Tampa’s Purchasing Department, select the link that most accurately describes your request.

How to become a registered vendor with the City of Tampa - The City of Tampa utilizes the services of DemandStar for maintenance of the vendor system. To register, please contact them at either DemandStar website or 1-800-711-1712. Once registered you will receive bid notifications and be able to download bid documents, addenda and bid tabulations.

How to receive City of Tampa Bids

How to obtain Bid Award results

Contact a Buyer for a Bid/RFP request

QuickTime (Apple Computer Inc) 542 Use this service to link to the Apple's web site to download the QuickTime player.
Re-Zonings, Variances to Regulations and Special Uses 334 Use this service to submit general questions about the City of Tampa's Land Development Regulations.
Real Estate 155 Use this service for general correspondence to the City of Tampa Real Estate Division. The Real Estate Division acts as a central service organization, providing the purchase, sale, leasing and property management services of real estate for other City departments. The Hillsborough County Clerk of the Circuit Court is responsible for conducting foreclosure sales.
RealPlayer (RealNetworks Inc) 550 Use this service to the RealNetworks web site to download RealPlayer media player.
Reclaimed Water Inquiries 444 Use this service to inquire about Reclaimed Water. You may also access information on our web pages at www.tampagov.net/reclaimedwater, which includes fast facts, benefits, maps, and detailed reclaimed water quality reports.
Recommend a New CSC Service 591 Use this service to identify a facility or service that currently is not provided via TampaGov and that would be of interest to others.
Recycling Coordinator for Educational Programs 614 Use this service to contact the Recycling Coordinator for education and outreach opportunities.
Request a Grant Letter of Support 768 The City of Tampa Grants Office has established the following process for organizations requesting a letter of support for a grant proposal. In situations where the Grants Office provides a letter of support, agencies must recognize that the Grants Office is neither a partner nor a required assuring entity for the grant. The Grants Office recognizes that grant applicants, if successful, may be able to support and/or enhance services consistent with the City of Tampa’s mission, thereby, improving the lives of the local community by maximizing funding resources other than those provided by the City. For this reason, City officials may wish to provide a letter of support.

The Grants Office will review proposals carefully and will give each request serious consideration; paying particular attention to the programmatic, fiscal, administrative, and legal aspects of the proposal and the anticipated outcomes to Tampa residents.

The following procedure should serve as minimal guidelines for all applicants seeking a letter of support. PLEASE BE SURE TO UPLOAD A SAMPLE LETTER OF SUPPORT AT THE END OF THE FORM.
Reserve library materials, review fines and notices (Hillsborough County Public Library) 617 If you have a Hillsborough County Public Library card, via the Internet you can update your account, review fines and notices and place holds on books, tapes, and DVDs.
Residential Service Days 806 Use this service to view your garbage, recycling, yard waste and SWEEP collection days.
Residential Service was Missed (Garbage, Recycling, Yard Waste, SWEEP) 286 Use this service to report a missed collection for garbage, yard waste, recycling or SWEEP.

IMPORTANT NOTICE! We do not provide make-up collection for garbage, recycling or yard waste for residential customers whose regularly scheduled collection day falls on City-Observed Holidays*. Garbage, recycling and yard waste collection will resume on your next scheduled service day.

*Holiday make-up collection will only be provided for the Thanksgiving and Christmas holidays due to the large volume of solid waste generated on those days.

Resolutions 503 Use this service to view a list of resolutions enacted by Tampa City Council.
Resolutions - CRA 626 Use this service to view a list of Community Redevelopment Agency (CRA) resolutions.
Revenue and Finance 72 Use this service for general correspondence to Revenue & Finance. The Department of Revenue and Finance is responsible for managing the City's financial matters.

Primary functions include: budgeting, accounting, investment, pension and grant administration.
Riverwalk Development 480 Use this service to request information about Tampa's Riverwalk project including retail opportunities, making a donation, assisting with fundraising, and construction status updates.
Road Closures (Hillsborough County) 468 Use this service to view the schedule of reported road closures and lane closures for county roads.
Roadway Depressions 301 Use this service to report a dip or depression (sinking area) in the street pavement.
Roadway Planning Projects 385 Use this service to inquire or comment on proposed roadway projects such as status of concept development, PD&E, transportation analysis or other studies within the city limits.

Please indicate the exact location of your concern in order to expedite the investigation.
RSS Feeds 581 Use this service to access TampaGov Really Simple Syndication ( RSS / XML ) feeds.
School Area Safety Concern 386 Use this service to report issues and concerns related to traffic and pedestrian safety in streets around a school, during student arrival & dismissal hours. You may also contact us via telephone at (813) 274-3101.
School Calendar (Hillsborough County) 564 Use this service to check the Hillsborough County School District calendar.
Security Resources (State of Florida) 455 Use this service to access the State of Florida resources targeted to protecting the citizens and economy of Florida by safeguarding information systems, reducing the vulnerability to cyber attacks, and increasing our responsiveness to any threat.
Sewer Blockage 300 Use this service to report problems that may indicate a sewer blockage in a home or commercial facility. Signs of a sewage blockage may include:

- Toilets, basins, baths, or tubs that are slow to empty
- Toilets fill higher than usual
- Gurgling noises in the sanitary drains

DO NOT USE this service to report sewer backups or overflow emergencies. Report immediately by calling (813) 898-1420. After normal business hours, please call (813) 247-3451. If this sewer blockage issue is not related to an emergency event, please proceed with filling out the form below. Thank you.


Note: The Customer Service Center requests are only managed during regular working hours.
Sewer Odor Complaint 298 Use this service to report sewage odor from interior plumbing, a pump station, a manhole, or other source.

DO NOT USE this service if this odor complaint is related to a sewer backup or overflow emergency event. Please report immediately to (813) 247-3451. If this odor complaint issue is not related to a sewer backup or overflow emergency event, please proceed. Thank you.

Sexual Predator/Offender Registry (State of Florida) 449 Use this service to search public record information on offenders classified as sexual predators and sexual offenders under Florida law because of a conviction for a sex-related crime and/or a specified crime against children.
Sidewalk Damage Request (Repair) 382 Use this service to report sidewalks in need of repair.

Please indicate the exact location (On, To and From streets or the nearest street address)of your concern in order to expedite the investigation.

You may also contact us via telephone at (813) 274-3101.
Sidewalk Installation Request (New) 318 Use this service to request the installation of a new sidewalk

Please indicate the exact location (On, To and From streets or the nearest street address)of your concern in order to expedite the investigation.

You may also contact us via telephone at (813) 274-3101.
Silverlight (Microsoft) 699 Use this service to download the Microsoft Silverlight browser add-on.
Social Security Benefits (US Gov't) 294 Use this service to apply for Social Security retirement or disability benefits online.
Solid Waste Bill Online Payments 175 Use this service to pay your utility bill.
Solid Waste Enhanced Environment Program (S.W.E.E.P.) 631 Solid Waste Enhanced Environment Program (S.W.E.E.P.) - In November 2005, The City of Tampa Department of Solid Waste assumed the weekend neighborhood cleanup services, formerly under the N.E.A.T. program, and will continue bulk trash items and debris removal through the S.W.E.E.P. for Cleaner Neighborhoods initiative.
Solid Waste General Correspondence 74 Use this service for general correspondence to Solid Waste.
Solid Waste/EPM Newsletter Correspondence 811 Use this service to ask a question or provide comments about Solid Waste and EPM newsletter subscriptions.
Solid Waste/EPM Personnel/Crew Compliment or Comments 810 Use this service to report your experience with a Solid Waste and Environmental Program Management employee or crew behavior (driving, work, etc.).
Special Event Inquiry 487 Use this service if you are an event planner and want to inquire about working with the City of Tampa to plan all aspects of events that relate to the use of public property such as streets, sidewalks, etc. Special events may include parades, runs, walks, block parties, carnivals, road festivals, etc.
Special Needs Shelters (Hillsborough County) 580 Use this service to obtain a Special Needs Shelter form. Forms must be filled out and submitted to Hillsborough County prior to June 1 each year or they will not guarantee placement in a special needs shelter.

A special needs shelter is a temporary emergency facility capable of providing care to residents whose medical condition is such that it exceeds the capabilities of the Red Cross Shelter but is not severe enough to require hospitalization.