Customer Service Center Services Listing

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Picnic Shelter Requests 696 Please use this service to submit a reservation request for a picnic shelter. This service will not reserve the picnic shelter. A Customer Service Representative will contact you directly within three (3) business days to complete the transaction.

Before proceeding with this request, please read the Shelter and Open Space Rules.

Planning and Development Services Administration 608 Use this service for general correspondence to the Planning and Development Services Administration.
Planning and Urban Design General Inquiries 33 Use this service for general correspondence to Planning and Urban Design. The Planning & Urban Design Division is comprised of multiple disciplines that are directly related to current and long-range planning and development projects throughout the City of Tampa. The Division serves as the lead for nine (9) primary focus areas, which include Long Range & Strategic Planning, Community Planning & Form Based Codes, Transportation Planning & Development Review, Right-of-Way Permitting & Maintenance of Traffic Planning, Natural Resources & Urban Forest Management Planning, Urban Design Review for Special & Overlay Districts, Development Code Writing, Alcoholic Beverage Records Management, and GIS Planning & Analysis.
Note: The City of Tampa has no rental properties. All rental assistance programs in the City of Tampa are handled by the Tampa Housing Authority a separate, federal agency. If you have questions or concerns regarding rental units or the Section 8 program, contact the Tampa Housing Authority at (813) 253-0551 or thru the website
Poison Control Centers (American Association of) 469 Use this service to obtain information about poison prevention and poison control centers.
Police 67

Use this service for general correspondence to Tampa Police Department. The Tampa Police Department, located on Florida's gulf coast, is responsible for ensuring the protection, safety and welfare of city residents and visitors; providing protection of property; and preventing crime. The department employs nearly 1000 sworn law enforcement personnel and over 300 civilian staff.

For employment questions review the links below. If your question can not be answered contact the Tampa Police Department - Personnel Bureau

Current Openings
Police Officer Required Documents

Police Alerts Newsletter Correspondence 786 Use this service for questions or comments about Tampa Police Alerts newsletter subscriptions.
Police Bicycle Registration 723 Use this service to register your bicycle with the Tampa Police Department. This form is for only those bicycles currently in your possession. If your bicycle was recently stolen, please submit an offense report by calling 813-231-6130.
Police Calls for Service 232 Use this service to view Tampa Police Department calls for service.
Police Calls for Service Map 597 Use this service to view a map of Tampa Police Department calls for service.
Police Citizen's Academy 709 Use this service to obtain more more information regarding our Citizen's Academy.
Police Community Affairs Unit 191 Use this service to obtain information about protecting yourself and your property against crime and crime prevention programs.
Police Delayed Crime Reporting 117 Delayed Crime Reporting is handled by each TPD Patrol District and can be contacted by calling (813) 276-3205. Forms that may be filled-out and submitted to TPD include Supplemental Property Loss, False Offense Affidavit, Alarm User Registration, Complaint Withdrawal Affidavit, Missing Persons Affidavit, Failure to Return Hired Vehicle, and Vehicle Stolen from Inventory.
Police Extra Duty Payments 796 This service allows you to make a payment for City of Tampa Police Extra Duty.
Police False Alarm Payments 797 This service allows you to make a payment for City of Tampa Police False Alarms.
Police Liaison: Hispanic 748 Use this service to connect with the Police department's Hispanic Liaisons
Police Liaison: LGBT (Lesbian, Gay, Bi-Sexual, and Transgendered 747 Use this service to connect with the Police department's Lesbian, Gay, Bi-Sexual and Transgendered Liaison.
Police Liaison: South Howard (SOHO) 750 Use this service to connect with the officers patrolling the South Howard corridor.
Police Liaison: Westshore Alliance 751 Use this service to connect with the department's Westshore Alliance liaison.
Police Liaison: Ybor City/Channelside 749 Use this service to connect with the Police department's Ybor City/Channelside Liaison
Police Media Relations Office 208 Use this service to contact the Tampa Police Department Public Information Coordinator's Office.
Police Mounted Patrol 405 Use this service to contact the Police Mounted Patrol Coordinator.
Police Personnel Bureau 190

Use this service to request information regarding employment with Tampa Police Department that is not available through one of the links below.

Current Openings
Police Records Section 624 Use this service to contact the Tampa Police Department's Records Section. The Records Section is responsible for the entry and preparation of reports (including traffic crash reports), for reporting crime to the State of Florida.
Police Traffic Accident Report Online Request and Payment 196 Use this service to request and pay for police traffic accident reports.
Police Traffic Accident Report Online Request Questions 186 Use this service for questions about Police Traffic Accident Report Online Requests. You may also request a report.
Police Traffic Related Advisories 233 Use this service to view Tampa Police Department traffic related calls for service (advisories).
Police Traffic Related Advisories Map 598 Use this service to view a map of Tampa Police Department traffic related calls for service (advisories).
Police Vacation Watch Request 819 Use this service to request that a zone police officer check your home if time permits on his/her tour of duty while you are on vacation. Please be advised that this service is not a guarantee that your home will be safe from any type of crime or natural disaster. If long term watches are requested (over 2 weeks) the home will be checked at least once a week. Please submit this request at least 4-5 business days before your departure, if possible.
Pothole, Cave-In or Sinking Area Repair 106 Use this service to report a pothole, cave-in, dip, or depression (sinking area) in the street pavement or in the shoulder or the parkway. The City’s performance standard is to repair potholes within three business days after notification.

Please specify the (On street name and the two nearest intersecting street names or the nearest street address), in order to expedite the repair.

You may also contact us via telephone at (813) 274-3101.
PowerPoint Viewer (Microsoft Corp) 546 Use this service to connect to the Microsoft web site to download the PowerPoint Viewer.
Prescription Assistance Program 668 This prescription assistance program was created to make it easier for low-income uninsured Florida residents to get free or nearly free prescription medicines through existing patient assistance programs. After some basic information is provided related to prescription medicines, income, and current prescription medicine coverage, this service will identify what patient assistance programs you may be eligible for
Prison - Offender Information Search (State of Florida Dept of Corrections) 263 Use this service to access the Florida Department of Corrections records inquiry service to assist in locating an offender.
Property Appraiser (Hillsborough County) 563 Use this service to access the Hillsborough County Property Appraiser web site. The Property Appraiser is the elected officer responsible for determining the just value of all real and tangible property in the County; locate, identify, and accurately appraise all properties subject to ad valorem taxes; maintain property value roll equity; and to process allowable exemptions.
Property Conditions Analysis 312 Use this service to inquire about property you are considering purchasing within the City of Tampa limits and want some due diligence information regarding its history within the information that Fire Rescue has access.
- Information may include, but not be comprehensive, such as outstanding fire code violations, hazardous material incidents, etc.
- Be advised there is a $15 minimum charge for the each 1/2 hour or portion thereof of research. Additional charges may apply.

To determine if your property is within the City limits and to obtain additional information about the property, you may also go to:
- City of Tampa Maps and Directions
- Hillsborough County Property Appraiser

Property Lien and Expenditure Search 804 Use this service to search for settlement information for city liens and expenditures against real property.
Property Lien and Expenditure Search 805 Use this service to search for settlement information for city liens and expenditures against real property.
Property Lien and Expenditure Search (Conduits) 803 Use this service to search for settlement information for city liens and expenditures against real property. The City provides information via the Internet using a system called Conduits which is operated and supported by Net Assets Corporation. Upon payment of a fee, you will enter the property’s address, folio number, or PIN. You will then receive an electronic report providing the utility balances against the property. Code enforcement liens and expenditures against the property will be responded to in the Conduits web application within 7 business days. For assistance, please contact Net Assets Corporation at (541) 485-8876 or by email, info@nassets.net
Property Tax Payments (Hillsborough County) 536 Use this service to access the Hillsborough County Tax Collector Online Inquiry and Payment System.
Property Tax Records (Hillsborough County) 267 Use this service to access the Hillsborough County Property Appraiser Online Inquiry System.
Prostitution Complaint 330 Use this service to report issues related to prostitution activity in the City.
Public Meeting Notice Posting 451 Use this service to request posting of a Public Notice (not to be used for Public Records Requests) for upcoming meetings that require notification in accordance with applicable laws for publication of legal notices. Requests must be received 48 hours prior to meeting date.
Public Meetings Calendar 463 Use this service to view announcements of public meetings.
Public Records Search (Hillsborough County Clerk of the Circuit Court) 258 Use this service to access the Clerk of the Circuit Court of Hillsborough County's Index of the Official Records of Hillsborough County, Florida. The Index is a guide to the information contained within the records referenced in an underlying public document.
Public Works and Utility Services Administrator 207 Use this service for general correspondence to the Public Works and Utility Services Administrator. The Public Works and Utility Services Administrator is responsible for oversight and direction of several City departments including: Transportation and Stormwater Services, Solid Waste, Wastewater and Water departments.
Public Works Architectural/Engineering Agreements 435 Use this service to request information about Public Works Architectural/Engineering agreements.
Public Works Facilities Management 436 Use this service if you have a question concerning telecommunication services, security, and maintenance for any of the downtown facilities.
Purchasing 70

Use this service to ask purchasing related questions or requests. The Purchasing Department is responsible for administering the Bid and RFP process for the acquisition of goods and services for the City of Tampa.

To obtain current information about doing business with the City of Tampa’s Purchasing Department, select the link that most accurately describes your request.

How to become a registered vendor with the City of Tampa - The City of Tampa utilizes the services of DemandStar for maintenance of the vendor system. To register, please contact them at either DemandStar website or 1-800-711-1712. Once registered you will receive bid notifications and be able to download bid documents, addenda and bid tabulations.

How to receive City of Tampa Bids

How to obtain Bid Award results

Contact a Buyer for a Bid/RFP request

QR Code - Solid Waste Department Home Page 695 Use this service to access the Solid Waste home page via a QR code.
QuickTime (Apple Computer Inc) 542 Use this service to link to the Apple's web site to download the QuickTime player.
Ralph Campbell 426 Use this service to contact Ralph Campbell, Convention Services Manager.