Customer Service Center Services Listing

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Street Light Out in City Limits 763 Use this service to report a street light out within the City of Tampa limits that is not on private property.
Street Light Request (New) 341 Use this service to request the installation of a new street light for a dark area on a city public street.

Please indicate the exact location (On, To and From streets or the nearest street address) of your concern in order to expedite the investigation.

You may also contact us via telephone at (813) 274-3101.
Street Marking Request (New) 369 Use this service to request new or modifications to existing pavement markings.

Please identify marking type, such as:

Pedestrian Crosswalk - request for a new pedestrian crosswalk location not related to a school crossing
Center Lines - request for new roadway centerline markings, edge of pavement markings, or travel lane markings through an intersection
Stop Bars - request for stop bar installation at an existing "STOP" sign location.

Please indicate the exact location (On, To and From streets or the nearest street address)of your concern in order to expedite the investigation.

You may also contact us via telephone at (813) 274-3101.
Street Marking Request (Repair) 104 Use this service to request replacement/maintenance of old existing pavement markings.

Please indicate the exact location (On, To and From streets or the nearest street address)of your concern in order to expedite the investigation.

You may also contact us via telephone at (813) 274-3101.
Street Names and Addressing 337 Use this service to submit a request for a new address, address change or street name change.

Note: Honorary street name change requests must be submitted through City Council.

Street Resurfacing/Repair Request 105 Use this service to request street resurfacing.

Please indicate the exact location (On, To and From streets or the nearest street address)of your concern in order to expedite the investigation.

You may also contact us via telephone at (813) 274-3101.
Street Sweeping Route Maps 490 Use this service to view maps of street sweeping routes and schedules within the City of Tampa limits.
Sulphur Springs Questions 762 Use this service to ask questions about the Sulphur Springs housing project. The more information you provide the better customer service we can provide. Thank you for your interest in this project.
SunPass - Buy or Replenish a Toll Booth Transponder (State of Florida) 257 Use this service to buy a new transponder or replenish an existing transponder.
Sunshine 811- State One Call of Florida (Sunshine State One Call) 441 Use this service to find out where buried facilities (electric, gas, telephone, cable, water) are located. Call 800-432-4770 two full business days (but not more than five) before digging.
Suzanne Seder 418 Use this service to contact Suzanne Seder, Director of Convention Services.
SWEEP Pickup Schedule 807 Use this service to view the SWEEP Pickup Schedule for an address that you provide.
Tampa Address Characteristics 491 Use this service to obtain information about the characteristics of an address, such as Council District, Neighborhood, and Zip Code, for a specific location or point of interest. Lists of nearby places and facilities are provided, including fire stations, hospitals, schools, parks, and other key points of interest. Links to resources related to the address and nearby places are also provided, including crime activity maps, current police calls for service, and property tax records.
Tampa Advisory Boards and Commissions 226 Use this service to research membership or apply for a vacancy on a board or commission. Advisory groups play an essential role in city government. Advisory group members consist of Mayoral and City Council appointees, elected officials, or Governor appointees. Each group is established to secure the participation of City of Tampa residents to promote good government and the effective and efficient delivery of services.
Tampa Bay Economic Development Corporation (TEDCO) 445 Use this service to get information from the Tampa Bay Economic Development Corporation. The Tampa Bay Economic Development Corporation (TEDCO) is a private, not-for profit corporation committed to supporting economic development and job creation in the Tampa Bay area (Hillsborough County only) through private public partnerships that create innovative, accessible financing for small businesses.
Tampa Bay Estuary Atlas (University of South Florida) 621 The Tampa Bay Estuary Atlas is designed to provide citizens, scientists, professionals, and planners with comprehensive and current water quality, hydrologic, and ecological data; maps and information about recreational opportunities and a library of scientific and educational materials on water resource issues.
Tampa Bay Physical Oceanographic Real-Time System - NOAA PORTS (National Oceanic/ Atmospheric Admin) 672 PORTS is a decision support tool that improves the safety and efficiency of maritime commerce and coastal resource management through the integration of real-time environmental observations, forecasts and other geospatial information. PORTS measures and disseminates observations of tides and currents, and predictions of water levels, currents, salinity, and meteorological parameters (e.g., winds, atmospheric pressure, air and water temperatures) that mariners need to navigate safely.
Tampa Boards and Commissions 225 Use this service to research membership or apply for a vacancy on a board, commission, or committee.

Advisory groups play an essential role in city government. Advisory group members consist of Mayoral and City Council appointees, elected officials, or Governor appointees. Each group is established to secure the participation of City of Tampa residents to promote good government and the effective and efficient delivery of services.
Tampa Calendar of Events 240 Use this service to view a city-wide list of events in Tampa.
Tampa Carpool Center (eRideShare.com) 510 Use this service for connecting commuters or travelers going the same way.
Tampa Destination and Visitor Guide (Tampa Bay Convention and Visitors Bureau) 362 Use this service to request visitor information including free area guides from the Tampa Bay Convention & Visitors Bureau. The Bureau will mail maps and related materials to you, or you may speak to an information counselor via a toll-free number.
Tampa Fire Rescue Public Information Officer 647 This service is used by the media to contact the Tampa Fire Rescue Public Information Office.
Tampa Gym and Dance 204 Use this service for Tampa Gym and Dance Program general inquiries. For more detailed information about our programs and schedules, go to our Tampa Gym and Dance webpage.
Tampa Heights or Central Park CRA 590 Use this service for inquiries directly related to the Tampa Heights Riverfront Community Redevelopment Area, which is located along the Hillsborough River at the southern tip of Tampa Heights or the Central Park CRA which is situated between downtown Tampa and Ybor City.
Tampa News and Public Notices 241 Use this service to view City of Tampa news and public announcements including press releases.
Tampa Police Explorers 703 Use this service to contact the Tampa Police Explorer Post Advisor.
TampaGov Survey 346 Use this service to provide us with your impressions and suggested improvements concerning the TampaGov web site.

Please do not use this form to report a problem or request a specific service; other services are available to address these issues.
Technology and Innovation CIO/Director 66 Use this service for general correspondence to the Technology and Information Department.

The Mission of the Technology and Innovation Department is to
..Plan for the future,
....Create strategic partnerships and
......Lead process improvements
that advance better, smarter, faster business decisions and innovative solutions based on dynamic core services.

Technology and Innovation Information Services 77 Use this service for general correspondence to Technology and Innovation's Information Services.
Telephone Bill Payments (Verizon) 273 Use this service to manage and pay your Verizon phone bill online (must become a registered verizon.com member).
Traffic Issue 331 Use this service to report issues related to traffic enforcement or congestion in the City.
Traffic Sight Obstruction Concern 325 Use this service to report obstructions (e.g. shrubs, fences, trees, private signs, vehicles, etc.) in sight lines at locations where a motorist's or pedestrian's view of approaching traffic is obstructed. To report fallen tree limbs or low overhanging tree limbs that are causing an obstruction on public right of ways or the streets, select Fallen or Low Overhanging Tree Limbs and Tree Down.

Do NOT use this service for obstructed regulatory or traffic control signs (e.g. STOP signs, One-Way, etc.), instead, call (813) 274-3101.
Traffic Sign Repair 107 Use this service to report a missing or damaged street name sign where the situation does not require immediate attention. Please do not use this service for missing regulatory or warning signs such as; STOP, ONE WAY, YIELD, DO NOT ENTER or ANY TRAFFIC SIGNAL; instead please call (813) 274-3101 for immediate attention.

Please indicate the exact location (On, To and From streets or the nearest street address) of your concern in order to expedite the investigation.
Traffic Sign Request (New or Modification) 324 Use this service to request a new traffic control sign or to modify an existing traffic control sign.

Examples include: 4-Way "Stop" Sign, "No Trucks" Sign, "Warning" Sign, "Neighborhood" Sign, "5-Minute Parking" Sign, "Speed Limit" Sign.

Please indicate the exact location (On street name and the two nearest intersecting street names) of your concern in order to expedite the investigation.

You may also contact us via telephone at (813) 274-3101.
Traffic Signal Installation Request 322 Use this service to request a new traffic signal. Signal installations must conform to the U.S. Department of Transportation FHA Manual On Uniform Traffic Control Devices. This requires a comprehensive investigation of traffic conditions and physical characteristics of the location, traffic and pedestrian volumes, speed of vehicles on the uncontrolled approaches, and one year accident analysis.

Please indicate the exact location (The two intersecting street names) of your concern in order to expedite the investigation.

You may also contact via telephone at (813) 274-3101.
Traffic Signal Timing Concern 323 Use this service to report a problem with a traffic signal where the situation does not require immediate attention. Excessive timing delays are instances that are of a non-emergency nature.

NOTE: Please do not use this service to report failures; instead please call (813) 274-3101 for immediate attention.
Traffic Ticket inquiries & payments (Hillsborough County) 559 Use this service to search for, review and/or pay for Traffic Citations issued in Hillsborough County. The service is provided by the Hillsborough County Clerk of the Circuit Court.
Transportation - Miscellaneous Concerns 99 Use this service for general correspondence where the situation does not require immediate attention. Please do not use this service for missing regulatory or warning signs such as; STOP, ONE WAY, YIELD, DO NOT ENTER or ANY TRAFFIC SIGNAL; instead please call (813) 274-3101 for immediate attention. The Department of Transportation and Stormwater Services operates the City's transportation system through its management of the City's transportation and traffic planning activities; transportation project survey, design, and construction supervision; and sign, signal, and roadway maintenance activities.
Transportation Executive - Design Tasks (Dep't Use ONLY) 539 This is a limited service to be used ONLY by the approved designees of the Transportation Division to create internal requests originating from the executive offices for the "Chief Design" staff.

Transportation Executive - Engineering Tasks (Dep't Use ONLY) 537 This is a limited service to be used ONLY by the approved designees of the Transportation Division to create internal requests originating from the executive offices for the "Chief Engineering" staff.

Transportation Executive - Operations Tasks (Dep't Use ONLY) 540 This is a limited service to be used ONLY by the approved designees of the Transportation Division to create internal requests originating from the executive offices for the "Chief Operations" staff.

Transportation Executive - PlanningTasks (Dep't Use ONLY) 541 This is a limited service to be used ONLY by the approved designees of the Transportation Division to create internal requests originating from the executive offices for the "Chief Planning" staff.

Transportation Related Permits (State of Florida) 255 Use this service to access Florida's transportation related permits.
Trash / Garbage Pickup Schedule 808 Use this service to view Garbage / Trash Pickup Schedule for an address that you provide.
Tree Removal Information 606 Use this service to request information about removing trees or determination of exempt tree species allowed to be removed without permission. Examples of protected trees include Oaks, Pines, Elms,etc., which ar greater than 5" in diameter at 4.5' from ground level.
Tree-mendous Tampa Free Tree Program 533 Use this service to request trees be planted along the street right-of-way to enhance the neighborhood and help sustain Tampa’s community forest and shade canopy. Use this service to request trees be planted along the street right-of-way to enhance the neighborhood and help sustain Tampa’s community forest and shade canopy.

The Community Tree Program, was established in 1997 by the City of Tampa Parks and Recreation Department. The goals for this program are to enhance neighborhoods and help increase Tampa's Urban Forest. This program encourages individual and community involvement at both the time of planting and beyond, generating a sense of responsibility and environmental stewardship within the community.

Ways Trees Can Benefit Your Neighborhood

  • Trees help clean the air we breathe.
  • Trees help clean our water by holding rainfall on the leaves and branches, making the threats of flooding less likely.
  • Trees save energy by shading buildings and minimizing the need for air conditioning
  • Trees give the neighborhoods a sense of place, a community where neighbors know one another, and slow traffic
  • Studies show that trees help us feel peaceful and secure as they bring a bit of nature into our urban environments.
  • Trees bring people together and neighborhoods are made stronger by the shady streets and parks.
  • The tree canopy is essential for sustaining a viable ecosystem for birds, small animals, and the rest of the web of life that surrounds us

How the Program Works

  • Trees are planted on City rights-of-way, which are located between the curb and sidewalk.
  • Residents are responsible for watering the new tree for the first year after planting.
  • Limit of 2 trees per annual planting year. Demise of any tree does not guarantee a replacement.
  • Each site will be inspected to carefully match the new tree to existing landscape conditions and or restrictions.

Watering Guidelines

Watering is the single most important step in the survival of the newly planted tree(s). A commitment of a 90 day watering schedule will need to be followed.

  • 1st set of 30 days after planting; water every day
  • 2nd set of 30 days after planting; water every other day
  • 3rd set of 30 days after planting; water every 3 days or twice a week

After the initial 90 day watering schedule; water 1 (once) a week and more often during times of shortage in rainfall. If your tree shows signs of wilting or leaves turning brown and falling off, water daily until tree shows no sign of wilting and new healthy growth appears.

Truck Route and Truck Traffic Inquiries and Concerns (City of Tampa designated) 393 Use this service to request information on the City's designated truck routes and for guidance of when trucks may lawfully use residential roads for deliveries, pick-ups, and returning to designated truck routes. Please use "Traffic Sign Request (New or Modification)" service to request the installation of "No Trucks" signs.

Please indicate the exact location (On street name and the two nearest intersecting street names) of your concern in order to expedite the investigation.

You may also contact us via telephone at (813) 274-3101.
Una Garvey 420 Use this service to contact Una Garvey, Guest & Exhibit Services Manager.
Unemployment Compensation (State of Florida) 282 Use this service to file an unemployment compensation claim and learn about your rights/responsibilities as a claimant or employer. Unemployment compensation is managed by the State of Florida Department of Economic Opportunity.
US Census Bureau (US Gov't) 574 Use this service to view the results of the latest census and other demographic information via the U.S. Census Bureau's web site.