Fire Rescue Performance Charts

The City of Tampa is divided into 18 Communities. This chart shows the number of working fires that were responded to in 2014 by TFR Engines and Trucks. By tracking these numbers it helps us determine the number of resources (Trucks, Engines and people) that need to be assigned in any one of our 18 locations. A working fire is defined as a fire that needs an external source of water such as a hydrant or fire engine tank and or a fire hose extended inside of structure to extinguish the fire.

Tampa Fire Rescue's goal is to arrive on scene (from call to arrival) within 8 minutes 90% of the time.  If a District is not meeting this compliance rate it is normally due to many reasons such as not being in their home station, or  out giving aid to other stations.

Performance measurement looks at the components of what is known as Total Response. This is the system's capability to deploy an adequate amount of resources (personnel and apparatus) to an event within an appropriate time window. Total response is composed of three time segments: The first is call processing or what may be called alarm handling. This is measured as the time from the first keystroke of a call-taker entering a call for service into the dispatch system, to the end of the paging tones going out to the fire stations.

The second segment is turnout time which starts when the paging tones end, and stops when the apparatus is in motion traveling to the event.

The third segment measured is travel time. Travel begins at the end of turnout and stops upon arrival at the scene.

Performance measurement is based on the 90th percentile which means that we find the time that occurs at 90% for the range of values being studied. If a 90th percentile baseline is reported as 6:42 (6 minutes, 42 seconds), that means that 90% of the travel times were at or better than 6:42. One should avoid misinterpreting 90th percentile performance as meaning this is the performance that occurs 90% of the time.

TFR’s response rate (our benchmark) for the 1st apparatus to travel to the scene is 5 minutes.  This chart shows the number of units that have arrived on scene to the minute.  Notice more incidents have a 4-minute travel time than any other minute measurement showing TFR is exceeding our response goal for 1st apparatus travel the majority of the time.  The numbers of incidents with more than a 5-minute travel time tend to taper-down slowly. This "right-shifted" graph illustrates a response pattern where many incidents occur close to the fire station, but a significant number of travel times are to more remote areas and require a longer travel time. Right-shifted response time graphs indicate areas with isolated response locations.

Performance measurement looks at the components of what is known as Total Response. This is the system's capability to deploy an adequate amount of resources (personnel and apparatus) to an event within an appropriate time window. Total response is composed of three time segments: The first is call processing or what may be called alarm handling. This is measured as the time from the first keystroke of a call-taker entering a call for service into the dispatch system, to the end of the paging tones going out to the fire stations.

The second segment is turnout time which starts when the paging tones end, and stops when the apparatus is in motion traveling to the event.

The third segment measured is travel time. Travel begins at the end of turnout and stops upon arrival at the scene. This Chart shows our performance for this 3rd segment of Travel Time.

Rescue transport personnel are assigned to fourteen (14) Advanced Life Support (ALS) transport vehicles based at fire stations throughout the City of Tampa. They provide basic life support and advanced life support medical care and transportation of the seriously ill and injured. TFR transported 21,636 patients in 2014. This is a breakdown of the transports by each of the 14 City of Tampa Rescue vehicles.