Planning and Development Performance Charts

Clients should have a reasonable expectation as to the time required by the City to complete the permit or entitlement review process. Processing times should be predictable and the timeliness of the process allows the client to plan their financing, construction, or development plans accordingly, which is critical to the success of the construction and development community.


New Building Permit Applications

Accela Automation (applied on-site) vs. Accela Citizen Access (applied on-line). In order to facilitate and support continuous growth in the construction and development community, the Department has strived to make its’ various entitlement and building permit services available both in person and online.


All New Building Permits

Since the implementation of our new City web portal the total number of new building permit applications (includes all building related applications and not just permits submitted online has increased which has assisted our customers by allowing them to submit applications at any time and not requiring them to come to our office to conduct business.  Over time as more applications are submitted online overall processing times will decrease.

Since the implementation of our new City web portal the percentage of all new building permits being submitted online vs in person grows steadily.


Residential New Building Permits

Since the implementation of our new City web portal the total number of new residential building permit applications submitted online has steadily increased which has assisted our customers by allowing them to submit applications at any time and not requiring them to come to our office to conduct business.  Over time as even more applications are submitted online overall processing times will decrease.

Customers are submitting residential Building applications online at a steady rate since the new tool has been implemented.  The goal has been met each month.  Customers enjoy using the City web portal because it is readily available after normal business hours and on weekends, and it is easy to use allowing them to submit and pay for their applications by credit card.


Commercial New Building Permits

Since the implementation of our new City web portal the total number of new commercial building permit applications submitted online has steadily increased which has assisted our customers by allowing them to submit applications at any time and not requiring them to come to our office to conduct business.  Over time as more applications are submitted online and as staff becomes more proficient with the new software, overall processing times will decrease.

A greater number of commercial customers are first time users and are simply not familiar with the advantages and convenience of our new services. Planning and Development is striving to better market and make our commercial customers aware of these new services to increase the percentage of submission of applications online vs in the office.  

New Construction Reviews

New construction is the building of a structure on a site in which a structure does not already exist, such as the construction of a new home or commercial facility on an empty lot. New Construction permits also include “Addition” construction projects of a commercial building or residential building, these “Additions” include changes to an existing structure which increase the original footprint or square footage of a building. The Plan Review are the analysis of the submitted construction plans and drawings for compliance with the Florida Building Codes and Florida Prevention Code along with local land use and engineering standards. City of Tampa customer’s should have a reasonable expectation as to the time required to complete the permit or entitlement review-delete process. The goal for Residential Permit processing is 10 business days and the goal for Commercial Processing is 15 business days.


Residential New Construction Plan Reviews

By consistently meeting the 10 day turnaround target, we are seeing successful and continual growth in this sector of the construction industry.  The quicker Planning and Development can turn plans around, the quicker our residential customer then can plan and meet their financing, construction or development plans improving the overall state of the construction market and local economy.  This attracts new citizens to our beautiful city.

Whereas there are no specific targets for this metric, the trend and total number of residential new construction plans reviewed is indicative of the total number of permits issued and inspections performed by staff, thus representing the overall state of the construction market and local economy.   


Commercial New Construction Plan Reviews

We are consistently meeting our goal of 15 business days with an average review time of 6 days in May.  The quicker Planning and Development can turn plans around, the quicker our commercial customer then can plan and meet their financing, construction or development plans improving the overall state of the construction market and local economy.   This will attract new citizens, employees and visitors to our beautiful city.

While the summer months are typically a little busier in the City of Tampa it is not a dramatic difference like it is in the colder climates. The trend and total number of commercial new construction plans reviewed is indicative of the total number of permits issued and inspections performed by staff, thus representing the overall state of the construction market and local economy. 

Online vs. In-Office Payments

Our new City web portal allows all payments to be made online increasing staff productivity by decreasing the amount of payments staff is responsible for inputting. The option to pay online also benefits the customers by allowing them to make payments at their convenience and save time by avoiding a trip to our office.

Plan Reviews

A Plan Review is the analysis of the submitted construction plans and drawings for compliance with the Florida Building Codes and Florida Prevention Code along with local land use and engineering standards. Plans are thoroughly analyzed for adherence to State and local construction standards as well as codes regarding the following provisions:

  • Structural Integrity
  • Accessibility
  • Fire resistance
  • Fire/Life Safety
  • Electrical/Mechanical/Plumbing System Safety
  • Zoning
  • Stormwater draining
  • Transportation
  • Tree/landscaping

It is important that residential new construction and building alteration permit processing be predictable and reliable, and that turnaround times be consistent.  By maintaining plan review turnaround times, customers can plan and meet their financing, construction or development plans.


It is important that commercial new construction and building alteration permit processing be predictable and reliable, and that turnaround times be consistent.  By maintaining plan review turnaround times, customers can plan and meet their financing, construction or development plans.