City of Tampa rolls out improved Alert Tampa notification system

10/05/16

The City of Tampa is now working with Everbridge, the worldwide leader in unified critical communications, to keep residents, staff and emergency personnel safe and informed with quick and reliable emergency notifications and public service announcements. Since October 1, Alert Tampa has been utilizing Everbridge to communicate with citizens and businesses during emergencies and other critical events. Residents are encouraged to register immediately to receive these alerts at www.tampagov.net/alert-tampa.

“We are committed to the safety of our citizens and want to ensure they get timely, accurate information in the event of a disaster or significant event affecting public safety,” said Tampa Mayor Bob Buckhorn. “With this improved Alert Tampa system we can disseminate across all types of devices, ensuring residents have access to real-time public information when they need it the most.”

The City of Tampa Office of Emergency Management will use the Alert Tampa emergency notification system to alert residents about a variety of events, ranging from severe weather, fires, floods and other emergencies, to more routine announcements, such as road closures and water utility maintenance. Residents have the ability to choose the types of alerts they want to receive as well as the way they want to receive it. Messages will be sent to residents on their preferred contact paths—cell phone, SMS, home phone, email, fax, pager and more—to ensure real-time access to potentially lifesaving information. Residents listed in the Tampa 911 database will be automatically subscribed to alerts by phone, but Alert Tampa allows citizens to self-register, provide additional contact information or opt out.

“A resilient, comprehensive critical communications system is an essential tool for cities that need to notify thousands of residents and businesses rapidly and efficiently,” said Jaime Ellertson, CEO of Everbridge. “Everbridge is proud to have been selected by Tampa as a critical component of its public safety and emergency response program.”

Today, those already registered for Alert Tampa received a test message from Mayor Bob Buckhorn urging residents to update their Alert Tampa information to tailor their preferences to fit which alerts they’d like to receive.

Find audio of that call here.

Register for Everbridge Resident Alerts now.

About Everbridge

Everbridge provides a unified critical communication suite that helps clients be better prepared, make better decisions, and respond quickly and confidently during disruptive events. When an incident happens, whether it’s a natural disaster or an IT service outage, we automate communications to ensure that the right messages get to the right people at the right time. Widely recognized by analysts as the market leader, Everbridge solutions are trusted by clients in all major industries and government sectors to connect with over 50 million people.

For additional information, please contact: 
Ashley Bauman, Public Affairs Director
813-274-8262
Ashley.Bauman@tampagov.net

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