The Internal Audit Department released its Solid Waste Centralized Dispatch, Audit 17-16

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The Department of Solid Waste and Environmental Program Management provides environmentally safe, time responsive and cost effective collection and recycling disposal services to residential and commercial customers. The Department’s structure is organized into Residential, Commercial, Recycling, Quality Control, Urban Environmental Coordination, Audits and Contracts, and Assets and Facilities Management divisions. Centralized Dispatch falls under the Quality Control Division and includes two dispatchers, six work order technicians, and a Solid Waste logistics supervisor. 

The report in its entirety can be viewed on