Walk-In Location for City of Tampa Utility Bill Payments and Customer Service Closing Dec. 29, 2017

This notice is archived content and this information may no longer be accurate.

Effective Friday, Dec. 29, 2017, the walk-in location for City of Tampa utility bill payments and customer service at 1414 N. Marion Street will close. 

 “We have maintained this last walk-in location for City of Tampa utility customers as long as is economically possible,” said Chuck Weber, Water Department Director.  “Over the past few years, we have experienced a decline in walk-in traffic and in transactions.  Closing the walk-in location is the most fiscally-responsible decision we can make for our total account holder base.”

 “We continue to offer payment options via mail, with use of a credit card by phone, automatic withdrawal via electronic check, and at 20 AMSCOT® locations around our service area.”

 Additionally, smartphone users can download the free City of Tampa app from their app store to complete utility payments and access a variety of other city services and information.

 Account holders can review available payment options online anytime at tampagov.net/cotu or call (813) 274-8811, option #3, for assistance.  Online options also are available to assist customers with billing and account inquiries.

A listing of walk-in locations accepting City of Tampa utility payments is shown below.

Amscot® Locations in Tampa and Hillsborough County that

Accept City of Tampa Utility Payments


8409 N. Florida Ave.

3904 W. Hillsborough Ave.

Tampa 33604

Tampa 33614

609 W. Kennedy Blvd.

8231 W. Hillsborough Ave.

Tampa 33606

Tampa 33615

4061 N. Armenia Ave.

8325 Sheldon Road

Tampa 33607

Tampa 33615

2922 N. Himes Ave.

5002 E. Busch Blvd.

Tampa 33607

Tampa 33617

716 N. Dale Mabry Hwy.

8808 N. 56th St.

Tampa 33609

Temple Terrace 33617

722 S. Dale Mabry Hwy.

15211 N. Dale Mabry Hwy.

Tampa 33609

Tampa 33618

5607 E. Hillsborough Ave.

11209 N. Dale Mabry Hwy

Tampa 33610

Tampa 33618

4481 Gandy Blvd.

7731 Palm River Road

Tampa 33611

Tampa 33619

160 W. Fletcher Ave.

6106 Gunn Hwy.

Tampa 33612

Tampa 33625

1502 E. Fletcher Ave.

17501 Preserve Walk Lane #106

Tampa 33612

Tampa 33647

For additional information, contact:

Chuck Weber, P.E., Water Department Director

Office: (813) 274-8663

Cell: (813) 480-3159

Fax: (813) 274-7435