Contact Us - Water
The Water Department’s administrative and engineering offices are located at 306 E. Jackson St. and are open Monday through Friday between 8 a.m. and 5 p.m. This location does not include walk-in service for City of Tampa utility account services.
- Utility Bill Automatic Electronic Payment Application
- Utility Bill Online Payments and Inquiries
- Utility Bill Questions
- Utility Service High Utility Bill Inquiry
- Utility Service Start Request
- Utility Service Stop Request
- Water Color Concern (Cloudy, Discolored, Dirty)
- Water Connection Payments
- Water Customer Conservation Devices
- Water Odor Concern
- Water Portable Meter Payments
- Water Pressure Issue
- Water Quality Concern
- Water Quality Report Request
- Water Taste Concern
- Emergency repair or service to City water lines – 813-274-8811.
- Start, stop or change your utility account – 813-274-8811
- Utility account and billing issues – 813-274-8811.
- Recorded summary of water use restrictions – 813-274-8032.
- Report water use violations – 813-274-8036.
- Water use citation – 813-349-5014.
- Engineering team – 813-274-8121, option 6.
Chuck Weber, P.E., Director
(813) 274-8663 (O) • (813) 480-3159 (C) • (813) 274-7435 (F)