Accela Citizen Access - Help Center

ACCELA CITIZEN ACCESS - MONTHLY TRAINING CLASSES

The Development Services Center is hosting monthly training classes, free of charge, on the Accela Citizen Access web portal, Tampa's online Building Permit and Planning Applications system. The classes will be held at the Development Services Center, located at 1400 North Boulevard, on the 3rd Wednesday of each month, alternating class times between day and early evening hours. For Class Details, download the Class Schedule below. To register for a specific class, select "REGISTER" next to the class you would like to attend. Please note that class size is limited to 25 attendees. If there is a large demand for a particular class, additional dates may be added.

  • REGISTER   Accela 101 Basic Training:  09/18/19 (1:30 PM-3:00 PM)
  • REGISTER   Accela 101 Right-of-Way & Trees:  10/16/19 (5:30 PM-7:00 PM)
  • REGISTER   Accela 101 Zoning & Urban Design:  11/20/19 (1:30 PM-3:00 PM)
  • REGISTER   Accela 101 Basic Training:  12/18/19 (5:30 PM-7:00 PM)
  • REGISTER   Accela 101 Basic Training:  01/15/20 (5:30 PM-7:00 PM)
  • REGISTER   Accela 101 Right-of-Way & Trees:  02/19/20 (5:30 PM-7:00 PM)

BUSINESS TAX

Accela How to Make a Business Tax Payment

Accela Business Tax Portal Flyer

Electronic Check Payment Instructions

Business Tax Portal Presentation

BUILDING

Instructions for using the Citizen Access Portal for Building 
How to Schedule an Inspection
How to Find my Inspector Name and Phone Number
Access CivicInsight
Instructions for using the Contractor Central App 
Watch the Accela Citizen Access webinar 


CODE ENFORCEMENT

How to search for information in Accela Citizen Access


PLANNING

Instructions for using the Citizen Access Portal for Planning 
Watch the Accela Citizen Access webinar 


RENTAL CERTIFICATES

Instructions for Submitting a New Rental Certificate 
Instructions for Renewing a Rental Certificate 

UTILITIES

Instructions for Submitting Utility Applications