Enterprise Change Management (ECM)


Enterprise Change Management is the systemic deployment of change management skills, tools and processes throughout an organization.

Through the use of ECM our goal is to

  • improve the utilization of resources
  • create a competitive advantageand
  • ensure our projects meet their goals

The main elements necessary for ECM are:

  • Common set of processes and tools to manage the people side of change.
  • Leadership knowledge at all levels of the organization.
  • Strategic capability that enables the organization to be flexible, change ready and responsive to market changes.

ECM Deployment Process

The ECM deployment process has three main phrases: Vision, Strategy and Implementation.

Define Future State:   Although this may change, it is important to understand where you are going.

Assess Current State: Determine challenges and conduct a gap analysis of current and future states.

Engage Primary Sponsor: Sponsorship is KEY.

Form and Prepare Project Team: Must represent the main groups that are involved in applying change management over time.

Select Deployment Strategy: Define the appropriate strategy to fit your organization.

Build Project Plan

Create Change Management Plans: Develop communication, sponsorship, coaching, resistance management and training plans.

Create and Present Business Case: Specific to organization

Implement Integrated Plan: Pulls together project and change management activities into an executable plan.