Contact Us - Wastewater
Location:
Administrative Staff and Engineering
Eric A. Weiss, P.E., Director
813-274-8070 / Fax: 813-274-8448
2545 Guy N. Verger Boulevard
Tampa, FL 33605
If you are having a sewer emergency such as a back-up or overflow, or notice an overflow occurring in your neighborhood, please contact us immediately at (813) 259-1693. This is a 24/7 emergency operations number.
Phone Numbers:
24 hour Emergency Repair - 813-259-1693
Billing (Inquiries & Explanations) - 813-274-8811
Record Drawings/Drafting Information- Wastewater_UtilityNotify@tampagov.net - 813-274-8936
Utility Locator (State) www.callsunshine.com- 1-800-432-4770
Past Due Accounts, Payment arrangements for delinquent bills, Vacancy credits** - 813-274-8780
Special Users (Non-residential) - 813-274-3308
Wastewater Administration/Engineering- 813-274-8070
Wastewater Treatment Plant - 813-247-3451
Wastewater Collections - 813-898-1420
Customer Service Center:
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High Wastewater Bill Complaint
Use this service to notify our offices of a possible incorrect bill.
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Road Depressions, Sinkholes
Use this service to report a dip in the street pavement, if there is a hole in the street, or in the shoulder of the parkway/road. -
Sewer Non-emergency
Use this service to report non-emergency sewer problems in a home or commercial facility. A non-emergency is defined by a toilet that occasionally will not flush, a bathtub or sink that does not drain properly, and/or backs up and then drains slowly. Do not use for emergencies. -
Sewer Odor Complaint
Use this service to report sewage odor from interior plumbing, a pump station, a manhole, or other source. -
Start New Wastewater Service
Use this service to request starting water, wastewater, and solid waste utility services at a specific location.
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Stop Wastewater Service
Use this service to request termination of water, wastewater, and solid waste utility services at a specific location. -
Wastewater Bill Online Payments
Use this service to pay your utility bill.
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Wastewater Personnel / Crew Complaint
Use this service to report a Wastewater employee or crew behavior (driving, work, compliment, rudeness, etc.).
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Fat Free Sewer Pamphlets
Use this service to order your copy of the "Fat Free Sewer" pamphlet. Please specify English or Spanish.
- Wastewater
Use this service for general correspondence to the Wastewater Department.
**If vacant over 60 days