Automatic Electronic Bill Payment

Automatic Electronic Bill Payment

To All City of Tampa Utility Customers:

The City of Tampa Utilities offers FREE Automatic Electronic Utility Bill Payment.  Sign up for this service and never again have to worry about a late utility bill payment.  Your bill will be paid automatically by electronic transfer of funds from your bank account.  What could be easier and more convenient?

How does this service work?  Once you sign up you will receive your utility bill as you normally do, however, the following message will appear: "DO NOT PAY -- AUTO BANK PAYMENT SCHEDULED ON OR AFTER XX/XX/XX."  On the date shown on your bill, your bill will be paid automatically by electronic bank transfer of funds.  The City does not charge for this service, however, a few banks do. Please check with your bank if this is a concern.  

The payment date on the bill is about 11 days after the bill is produced and mailed to you.  If you have questions about your bill, please call our Consumer Services professionals at (813) 274-8811 for assistance.  Each month your monthly bank statement will show the amount charged and the date of the transaction.  If there are not sufficient funds in your account on the payment date, your bank will return the automatic payment just as if you had a check returned for insufficient funds. This may cause you to be penalized by both your bank and the City of Tampa Utilities.

How do I sign up?  It's fast and easy!  Simply print, fill out and sign the Authorization form below and attach a VOIDED check or deposit slip.  This will ensure we have the correct bank routing/transit and account number.

Please download and return the Authorization form with your voided check or deposit slip and return to:

Utility Services                                Drop it off at our offices at:                              Fax to:
3402 W. Columbus Dr.      or       2105 North Nebraska Avenue2105 North Nebraska Avenue         or        (813) 274-8430 
Tampa, FL  33607                          Tampa, FL  33602

Make a note of what you have authorized us to do by retaining a copy of the "Terms and Conditions" section of form .  We look forward to serving you and providing you with this no-cost, convenient electronic bill payment service.

Automatic Electronic Utility Bill Payment Authorization (PDF)