City of Tampa Utilities

City of Tampa Utilities

Utility Customer News

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About Utility Billing

Utility billing for the City of Tampa is managed by the Water Department's Distribution and Consumer Services Division. Most of the City's utility customers receive a consolidated monthly bill for three utility services: water, wastewater (sewer) and solid waste (refuse and recycling). The Division reads over 140,000 water meters in a 211 square mile service area, and prepares and mails bills monthly.

The Division handles all service requests, many of which can be handled online:

Information Resources

Phone: (813) 274-8811 Contact us online


The Credit and Collections Section performs delinquent account collection activities. 

Call (813) 274-8811 for further information or you may also reach us via our Customer Service Center.


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