Contact Us - Wastewater
Administrative Staff and Engineering
Eric A. Weiss, P.E., Director
2545 Guy N. Verger Boulevard
Tampa, FL 33605
If you are having a sewer emergency such as a back-up or overflow, or notice an overflow occurring in your neighborhood, please contact us immediately at (813) 259-1693. This is a 24/7 emergency operations number.
24 hour Emergency Repair - 813-259-1693
Billing (Inquiries & Explanations), Sewer Maximum* (Applications & Explanations) - 813-274-8811
Record Drawings/Drafting Information- Wastewater_UtilityNotify@tampagov.net - 813-274-8936
Utility Locator (State) www.callsunshine.com- 1-800-432-4770
Past Due Accounts, Payment arrangements for delinquent bills, Vacancy credits** - 813-274-8780
Special Users (Non-residential) - 813-274-7570
Wastewater Administration- 813-274-8078
Wastewater Engineering - 813-274-8070
Wastewater Treatment Plant- 813-247-3451
Customer Service Center:
High Wastewater Bill Complaint
Use this service to notify our offices of a possible incorrect bill.
Road Depressions, Sinkholes
Use this service to report a dip in the street pavement, if there is a hole in the street, or in the shoulder of the parkway/road.
Use this service to report non-emergency sewer problems in a home or commercial facility. A non-emergency is defined by a toilet that occasionally will not flush, a bathtub or sink that does not drain properly, and/or backs up and then drains slowly. Do not use for emergencies.
Sewer Odor Complaint
Use this service to report sewage odor from interior plumbing, a pump station, a manhole, or other source.
Start New Wastewater Service
Use this service to request starting water, wastewater, and solid waste utility services at a specific location.
Wastewater Personnel / Crew Complaint
Use this service to report a Wastewater employee or crew behavior (driving, work, compliment, rudeness, etc.).
Fat Free Sewer Pamphlets
Use this service to order your copy of the "Fat Free Sewer" pamphlet. Please specify English or Spanish.
Use this service for general correspondence to the Wastewater Department.
* See "How Does Sewer Max(imum) Work?" for explanation of Sewer Maximum.
**If vacant over 60 days