Contact Us - Wastewater

Contact Us - Wastewater

Location:

Administrative Staff and Engineering
2545 Guy N. Verger Boulevard
Tampa, Florida 33605

If you are having a sewer emergency such as a back-up or overflow, or notice an overflow occurring in your neighborhood, please contact us immediately at (813) 259-1693. This is a 24/7 emergency operations number.

Phone Numbers:

24 hour Emergency Repair - 813-259-1693
Billing (Inquiries & Explanations), Sewer Maximum* (Applications & Explanations) - 813-274-8811
Record Drawings/Drafting Information- Wastewater_UtilityNotify@tampagov.net - 813-274-8936
Utility Locator (State) www.callsunshine.com- 1-800-432-4770
Past Due Accounts,  Payment arrangements for delinquent bills, Vacancy credits** - 813-274-8780
Special Users (Non-residential) - 813-274-7570
Wastewater Administration- 813-274-8078
Wastewater Engineering - 813-274-8070
Wastewater Treatment Plant- 813-247-3451

Customer Service Center:

    • Road Depressions, Sinkholes
      Use this service to report a dip in the street pavement, if there is a hole in the street, or in the shoulder of the parkway/road.

    • Sewer Non-emergency
      Use this service to report non-emergency sewer problems in a home or commercial facility. A non-emergency is defined by a toilet that occasionally will not flush, a bathtub or sink that does not drain properly, and/or backs up and then drains slowly. Do not use for emergencies.

    • Sewer Odor Complaint
      Use this service to report sewage odor from interior plumbing, a pump station, a manhole, or other source.

    • Start New Wastewater Service
      Use this service to request starting water, wastewater, and solid waste utility services at a specific location.  

    • Fat Free Sewer Pamphlets
      Use this service to order your copy of the "Fat Free Sewer" pamphlet. Please specify English or Spanish.  

    • Wastewater
      Use this service for general correspondence to the Wastewater Department.

* See "How Does Sewer Max(imum) Work?" for explanation of Sewer Maximum.

**If vacant over 60 days