TOHR Frequently Asked Questions
You may come to the City of Tampa's Office of Human Rights (TOHR) where you will fill out a questionnaire with the information regarding your situation. Once reviewed and all the jurisdictional requirements are met, a complaint will be filed under the corresponding federal laws, and/or the City of Tampa Human Rights Ordinance (Tampa Code).
The questionnaire forms are also available online (see below) which you can fill out and submit or print. After the form is completed, you can bring it to our office, mail it, or fax it. By filling out the online questionnaire, it does not mean that you have filed an official complaint.
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Once we receive the questionnaire, a staff member will contact you by phone or mail, to discuss your situation and the filing process. There is no cost involved for this administrative process and no legal representation is needed.
If you have any questions regarding your particular circumstances, or if you would like to make an appointment to find out more about the process, please contact us.
Tampa Office of Human Rights (TOHR)
306 E. Jackson Street, 3N
Tampa, Florida 33602
Hours: Monday through Friday 8 a.m. to 5 p.m.
Phone: (813) 274-5835
Fax: (813) 274-5854
A discrimination complaint may be filed with the TOHR as soon as discrimination occurs, but no later than one hundred and eighty (180) days, or six months, from the date that the discriminatory event occurred. In some cases, housing discrimination complaints may be filed up to one year from the date of the discriminatory housing practice.
The City of Tampa enforces local, state and federal laws that prohibit discrimination in the areas of employment, public accommodations and housing under the protected class of race, color, sex, religion, national origin, age, disabilityu, sexual orientation, marital or familial status, gender identity/expression or retalition.
Any person who believes that they have been discriminated against by an employer, labor union or employment agency when applying for a job or on the job, may file a discrimination complaint under federal laws, or the City of Tampa Human Rights Ordinance (Tampa Code) , once the jurisdictional requirements are met.
If you believe that your rights of equal access and the full enjoyment of the goods, services, facilities, privileges, advantages, or accommodations of any place of public accommodation have been denied, you may file a discrimination complaint under the City of Tampa Human Rights Ordinance (Tampa Code), once the jurisdictional requirements are met.
Additional protection is available if you or someone associated with you has a physical or mental disability that substantially limits one or more major life activities.
Housing discrimination occurs when you are restricted from living where you choose because of your race, color, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, familial status and marital status, or retaliation.
Every citizen has the right to equal access to all neighborhoods of their choice for decent and affordable housing. It is illegal to discriminate against any person:
- In the sale or rental of housing or residential lots.
- In advertising the sale or rental of housing.
- In the financing of housing.
- In the provision of real estate brokerage services.
If you believe you have been discriminated against when seeking any of the above services for housing located within the City of Tampa limits, you can file a complaint at the TOHR based on your protected class under the different Fair Housing laws.
TOHR notifies via mail both the Complainant and the Respondent who will receive a copy of the charge and will be invited to mediation. If mediation fails, or if one party declines mediation, the charge will be investigated by an unbiased, trained civil rights investigator.
Mediation is a voluntary attempt to resolve the case at an early stage. In order for it to take place, both parties must agree to participate in a mediation conference which is an alternative to a full investigation.
Title II requires that the City will not discriminate against individuals with disabilities in providing services, programs or activities, and reasonable accomodations will be made to policies and programs. A person with an inquiry or concern about the rights of a person with disabilities can file an ADA Title II grievance with the City of Tampa by contacting Raquel Pancho, ADA Coordinator, 306 E. Jackson St., 4N, Tampa, Florida 33602 at 813-274-3964 or by e-mail at Raquel.Pancho@tampagov.net.