COVID-Related Assistance

As a provider of critical essential services, City of Tampa Utilities has been proactively working with all our customers who have been directly affected by COVID-19.

Although our region is recovering from the economic impact of the coronavirus pandemic, we understand that customers may still be experiencing financial hardship. City of Tampa Utilities continues to work with customers who need assistance to pay their utility bills due to COVID-19.

Both residential and commercial customers may be eligible for the following assistance programs:

Payment Plans

City of Tampa Utilities can set up flexible payment arrangements can be tailored to meet your individual circumstances. Please contact the Utilities Call Center at (813) 274-8811 to set up a monthly payment plan or payment extension.