About Us - Water

Water, a Public Works and Utility Services department, treats and delivers drinking water to a service population of more than 600,000 people in the Tampa Bay area and is responsible for citywide water conservation efforts to help manage local water demands. The Department's service area encompasses 211 square miles.

Vision

We will be recognized by our customers, community and employees as a premier service provider by inspiring trust through active customer engagement, transparency and exceptional service.

Mission

We deliver high-quality water and provide exceptional customer experiences in a safe, reliable, efficient and sustainable manner.

Values

The vision, mission and goals of the Tampa Water Department are guided by four core values: Respect, Integrity, Teamwork, Excellence.