Contact Us - Water
Find answers to some of the most commonly asked questions online at Water FAQs or Reclaimed Water FAQs to save time. To speak with someone about City of Tampa utility account and billing issues, call (813) 274-8811. See table below for additional assistance for online and by-phone contact.
The Water Department's administrative and engineering offices are located at 306 E. Jackson St. and are open Monday through Friday between 8 a.m. and 5 p.m. This location does not include walk-in service for City of Tampa utility account services.
City of Tampa Water Department
306 East Jackson Street, 5E
Chuck Weber, P.E., Director
Phone: (813) 274-8663
For Questions About:
|Emergency Water Repair and Service (answered 24/7)||(813) 274-8811, option #4|
Utility Services and Billing Inquiries
|(813) 274-8811, option #3|
|Credit and Collections (payment arrangements)||(813) 274-8811, option #2|
|New Connections for Builders/Developers||(813) 274-8121, option #6|
|Reclaimed Water||(813) 274-8811, option #3|
|Water Efficiency and Conservation||(813) 274-8121, option #5|
|Water Use Restrictions Recorded Summary||(813) 274-8032|
|Water Use Restrictions Violation Reporting Hotline||(813) 274-8036|
|Questions about a Water Use Restrictions Citations||(813) 349-5014|
Chuck Weber, P.E.